Compare xMatters vs Spike.sh

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	xMatters (257) Get Quote Get Quote	Spike.sh Get Quote Get Quote

Overview
Affiliate Disclosure

Description	xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More	Spike.sh is an incident management software platform that allows businesses to manage their work orders, assets, and equipment. With a user-friendly interface and cost effective pricing, ... Read More
Entry Level Pricing	Starts from $16	Starts from $6.4 , yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.4/10	8.4/10
User Ratings	4.4 (897)	2.1 (13)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Spike.sh has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	9 Features	14 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$16	$6.4 , yearly
Pricing Plans	Not Available	Starter $7 /user/month Get Started Alerting and On-Call for small teams and early stage startups What's included? 100 Total alerts on Phone Show more + Business $14 /user/month Get Started Incident Management Response and Insights Everything in Starter plan Show more + Enterprise Custom Get Started Priority Support Custom Requirements for larger teams Everything in Business plan and Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 897 reviews)	2.1 (based on 13 reviews)
Rating Distribution	Excellent 192 Very Good 61 Good 4 Poor 0 Terible 0	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more	No Expert ai Review available for the product
Pros and Cons	Automates workflows and alerts, saving time and ensuring timely responses to issues. Offers various integration options with existing systems, making it easy to combine and replace alerts. Provides multiple alert devices and communication channels, improving accessibility and responsiveness. User-friendly interface, easy to navigate and use, even for new users. Helps in incident management and escalation, ensuring critical issues are addressed promptly. Some users find the search function and schedule setup confusing or could be improved. Limited customization options for individual preferences like alert sounds. Few minor issues reported with UI elements for easier configuration and management.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Slack 4.5 (35011 reviews) New Relic APM 4.5 (382 reviews)	Apex Ping Uptime Robot 3.2 (48 reviews) Sematext Cloud 4.6 (46 reviews)

Customers

Customers	Accenture Principal Bcm	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	2 Screenshots
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Freshservice 4.4 Ivanti Service Manager 3.8 PagerDuty 4.5	Freshservice 4.4 PagerDuty 4.5 YetiCloud

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both xMatters and Spike.sh offer a Free Trial.

xMatters is designed for Large Enterprises, Medium Business and Small Business.

Spike.sh is designed for Medium Business and Small Business.

Pricing for xMatters Starts at $16/User/Month whereas for Spike.sh Starts at $6.4/user/month when yearly.

Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

Some top alternatives to Spike.sh includes Freshservice, PagerDuty, YetiCloud, Amixr, TaskSift, AlertOps, Mission Manager, FireHydrant, Incident.io, StatusCast Incident Management and ResQ.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare xMatters vs Spike.sh

xMatters

Spike.sh

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure