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Compare WordPress vs tawk.to vs ZoomInfo Chat

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tawk.to - Live Chat Software
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Overview

Description

WordPress is the world's most popular website builder software. It works on your desktop, in the cloud, or anywhere you can get online. It's also customizable for every type of site: ... Read More

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More

Entry Level Pricing
  • Starts from $4 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

9.7/10

User Ratings
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Software Demo

Demo

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Features

Total Features

20 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $4 , Billed Yearly
          • Not Available
          Pricing Pans
          • Free

            • Jetpack Essential Features

            • Pre-Installed SSL Certificate

            • Storage Space: 3 GB

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          • Personal

            • Free Domain for One Year (available when billed Yearly)

            • Best-in-class hosting

            • Remove WordPress.com Ads

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          • Premium

            • Includes features of Personal plan, plus

            • Livechat support

            • Earn ad revenue

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          • Browse all pricing plans
          • Not Available
          Pricing Pagewordpress pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2890

          Very Good

          921

          Good

          179

          Poor

          38

          Terible

          42

          Excellent

          176

          Very Good

          48

          Good

          6

          Poor

          8

          Terible

          36

          Expert's Review generated by AI

          WordPress.org is widely regarded as one of the most versatile and accessible content management systems (CMS) on the market, and user reviews over the past year reaffirm its reputation as a go-to ...Read more

          Tawk.to has garnered mixed reviews over the past year, showcasing a diverse range of experiences. Despite some criticisms, there are notable strengths to highlight. Users appreciate the ...Read more

          Pros and Cons
          • Easy to use and ideal for beginners, with drag-and-drop functionality and a user-friendly interface.

          • Highly customizable with a vast library of free and premium plugins and themes.

          • Open-source and cost-effective, suitable for anything from simple blogs to complex e-commerce sites.

          • Supports SEO optimization with plugins like Rank Math or Yoast, enhancing online visibility.

          • Offers flexibility to build responsive websites quickly without requiring coding knowledge.

          • Reliance on plugins can lead to slower site performance and potential compatibility issues.

          • Requires regular updates, which can be time-consuming and cause operational hiccups.

          • Lacks official customer support; users must rely on community forums for assistance.

          • User-friendly and cost-effective, offering easy setup and customization options.

          • Provides real-time engagement with customers, valuable insights, and automation features.

          • Integrates well with multiple websites, allowing seamless communication and quick responses.

          • Offers a robust free plan with an automation bot and 24/7 support team-like functionality.

          • Customizable to fit various needs, integrating knowledgebase and canned quick replies.

          • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.

          • Some crashing issues reported in the Android app, while the PC version works well.

          • Limited customizability for widget implementation to match website themes.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          WordPress Dashbaord

          2 Screenshots

          Dashboard

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          WordPress offers Free Trial, but tawk.to does not.

          WordPress is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          tawk.to is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of WordPress begins at $4/Month when Billed Yearly, while pricing details for tawk.to are unavailable.

          Some top alternatives to WordPress includes Unbounce, VWO Deploy, SITE123, Wix, Squarespace, Webflow, Builder, WebsiteBuilder, Format, WeWeb, Shopify, Drupal, Concrete5, WebBoss and Web.com.

          Some top alternatives to tawk.to includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp, MyLiveChat, Zendesk Chat, Intercom, Smartchat, JivoChat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].