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Compare Voxta vs Gong

Voxta - Conversation Intelligence Software
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Gong - Conversation Intelligence Software
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Overview

Description

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and ... Read More

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

Voxta has not given any software demo yet

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Features

Total Features

15 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          2554

          Very Good

          294

          Good

          23

          Poor

          1

          Terible

          5

          Expert's Review generated by AI

          Voxta has revolutionized our approach to customer service by automating routine interactions and delivering consistent 24/7 support. Its integration with our APIs was smooth, and the multilingual ...Read more

          Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that ...Read more

          Pros and Cons
          • Voxta delivers uninterrupted service by functioning around the clock, significantly enhancing customer satisfaction and ensuring queries are addressed at any time.

          • With support for English and Indian languages, Voxta enables personalized communication across diverse user bases, making it ideal for regional markets.

          • The platform integrates effortlessly with client APIs, allowing for a smooth transition into existing infrastructures without major development overhead.

          • By handling frequently asked questions and basic issues autonomously, Voxta reduces the burden on human agents and improves resolution speed.

          • Deep customizations might require more technical intervention, which could be a barrier for smaller teams or those without dedicated IT support.

          • While basic functions are easy to implement, unlocking the platform’s full potential may require training or onboarding time

          • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

          • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

          • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

          • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

          • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

          • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Shopify

          Shopify

          Dropbox

          Dropbox

          ADP

          ADP

          Media and Screenshots

          Screenshots
          Voxta

          3 Screenshots

          Accounts

          3 Screenshots

          Videos

          No videos available.

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Voxta nor Gong offers a free trial.

          Voxta is designed for Large Enterprises, Medium Business and Small Business.

          Gong is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Voxta and Gong are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Voxta includes GenieTalk.ai, NordPass, Dialpad Contact Center, VoiceIQ, PolyAI, Floatbot, Convin, Avoma and Gong.

          Some top alternatives to Gong includes SalesLoft, Conversica, ZoomInfo, Refract, VoiceLab, ZoomInfo Chat, Chorus, Convin and Zipteams.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].