Compare Userback vs DoneDone

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Userback (180) Get Quote Get Quote	DoneDone (56) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More	DoneDone is simple bug tracking software, perfect for agile teams. It saves time by allowing to create, assign, and resolve bugs from a single interface. DoneDone integrates with all the ... Read More
Entry Level Pricing	Starts from $14 , Billed Yearly	Starts from $4 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.1/10	8.7/10
User Ratings	4.7 (113)	4.3 (12)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	11 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$14 , Billed Yearly	$4 , Billed Yearly
Pricing Plans	Solo Get Started 2 Users 1 Project Unlimited Reporters Show more + Startup Get Started 10 Users Unlimited Projects Includes features of Solo plan, plus Show more + Company Get Started 15 Users Unlimited Projects Includes features of Startup plan, plus Show more + Browse all pricing plans	Collaborate Get Started Unlimited Users Unlimited Projects Custom Workflows Show more + Outreach Get Started Includes features of Collaborate plan, plus Unlimited Support Agents Unlimited Mailboxes Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 113 reviews)	4.3 (based on 12 reviews)
Rating Distribution	Excellent 152 Very Good 26 Good 2 Poor 0 Terible 0	Excellent 41 Very Good 13 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more	DoneDone has garnered positive feedback from users over the past 12 months, with key strengths that stand out. The platform's simplicity and ease of use have been widely praised, making it a ...Read more
Pros and Cons	Easy to use and intuitive interface for both support representatives and end users. Seamless integration with website projects, enabling screenshot notation and user feedback. Facilitates communication within teams and with clients, saving time and enhancing collaboration. Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement. Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users. Pricing concerns, especially for smaller businesses or freelancers.	Simple and intuitive UI, making it easy for users to learn and use the platform effectively. Efficient ticket support system that helps manage customer queries and support tasks seamlessly. Responsive and proactive developers who continuously enhance the user experience and features. Lack of advanced features like custom fields and more configuration options that some users may find limiting. Slow development pace for certain enhancements such as webhooks, which can delay the implementation of desired functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Basecamp 4.1 (18719 reviews) Trello 4.3 (34350 reviews)	No Integration information available.

Media and Screenshots

Screenshots	8 Screenshots	1 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Backlogs Backlog 4.3 ReportBugz	Backlog 4.3 Teamwork Desk 4.4 Issuetrak 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Userback and DoneDone offer a Free Trial.

Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

DoneDone is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Userback Starts at $14/Month when Billed Yearly whereas for DoneDone Starts at $4/User/Month when Billed Yearly.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

Some top alternatives to DoneDone includes Backlog, Teamwork Desk, Issuetrak, HelpDesk, Snappy, TestRail, Bug-Track.com, Disbug, TaskSift and Crash Catch.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Userback vs DoneDone

Userback

DoneDone

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure