Userback

"Amazing tool for development and design reviews"

What do you like best about Userback? I really like the ease of use with this tool. It can be installed on nearly any web project withing minutes and enables screenshot notation and user feedback for your project. You can customize the feedback call-to-action with hardly any effort on a project basis. Recently, they added video capture to the list of capabilities, and I am very much looking forward to deploying that new feature i upcoming projects. What do you dislike about Userback? I ...

"Ferramenta excelente para coletar feedback dos usuários"

What do you like best about Userback? Permite configurações internas, além de permitir toda uma interação com os usuários. Auxilia muito nos processos de produto, comunidade, atendimento e QA. Recomendo para gestão de satisfação de usuários. What do you dislike about Userback? A API poderia ser inclusa no plano Startup. What problems is Userback solving and how is that benefiting you? Permitindo que os usuários possam enviar suas dores e satisfações com o produto.

"An indispensable tool in our company"

What do you like best about Userback? Userback greatly facilitates our work and the flow of comments in the team and on the team-client line. What do you dislike about Userback? There is nothing like this there. At the moment, I do not see any disadvantages in this tool. Recommendations to others considering Userback: The tool is constantly evolving and the creator is open to all suggestions. I recommend it and use it every day. What problems is Userback solving and how is that benefiting ...

"Our Clients Rave About It"

What do you like best about Userback? - Simplified Feedback Collection: Ever since I started using Userback, collecting feedback from my clients regarding website edits has become a breeze. It's so much easier and efficient now. - 2 Way Trello Integration: This feature has been a game-changer for me. The seamless 2-way integration with Trello streamlines my workflow, making it so much more organized and effective. - Client-Friendly Interface: I've received several comments from my clients ...

"Great Value! Easy to use."

What do you like best about Userback? Userback's features provide a ton of value to our business. It makes collecting feedback super simple. In addition, because we are a SaaS we can implement multiple instances for each of our customers. What do you dislike about Userback? There is nothing that I dislike about Userback. What problems is Userback solving and how is that benefiting you? The typical user who provides feedback or submits bugs often leaves out extremely important details that ...

"Easy to use"

What do you like best about Userback? Userback is easy to use, good ui and simple to navigate. UX and functionality is good too. What do you dislike about Userback? Until now, I haven't found a dislike thing about Userback. What problems is Userback solving and how is that benefiting you? It helps to track and managing the bugs and issues in a single place is always good to manage

"Very handy to get review and feedback from users"

What do you like best about Userback? user friendly: very easy, not necessary to have login for users and easy to implement What do you dislike about Userback? the price: the plans are quite expensive What problems is Userback solving and how is that benefiting you? easy to access: directly from the software

"Great Product"

What do you like best about Userback? It is easy to use and quick respond to tickets. Easy to integrate. What do you dislike about Userback? All fine. There is nothing for disliking. What problems is Userback solving and how is that benefiting you? It solved for me to track user activity and resolve that.

"Easy to use and efficient"

What do you like best about Userback? Easy to use and efficient. I did not need a training to be able to use it quickly. What do you dislike about Userback? For my liking, I did not notice anything majour that I disliked. What problems is Userback solving and how is that benefiting you? Easy to track all the changes and who needs to take action. Very clear.

"Streamlined our agency client's feedback and requests overnight."

What do you like best about Userback? The Userback experience has been very reliable for our clients. It has been a game-changer for our QA process and Project Management, from the customizable, easy-to-use onsite widgets to the access to live collaboration with our clients. It has streamlined the need to juggle feedback from multiple sources to just one. What do you dislike about Userback? 1. I was surprised to find out that client accounts count toward your total users. This limits the ...