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Compare Twilio Flex vs Genesys PureConnect

Overview

Description

Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. ... Read More

Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and ... Read More

Entry Level Pricing
  • Starts from $1
  • Not Available
Free Trial Availability
  • Free Trial available
User Ratings

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Pricing

Pricing Option
      Starting From
      • $1
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagetwilio-flex pricing

      Pricing information not available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available

      User Reviews

      User Ratings

      4.2

      (based on 777 reviews)

      Rating Distribution

      Excellent

      23

      Very Good

      12

      Good

      3

      Poor

      4

      Terible

      69

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      ems CRM

      ems CRM

      Media and Screenshots

      Screenshots
      Twilio Flex Demo - Twilio Flex - Chat

      4 Screenshots

      No screenshots available.

      Videos
      video-0

      3 Videos

      video-0

      7 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Twilio Flex and Genesys PureConnect offer a Free Trial.

      Twilio Flex is designed for Large Enterprises and Medium Business.

      Genesys PureConnect is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Twilio Flex begins at $1/User, while pricing details for Genesys PureConnect are unavailable.

      Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.

      Some top alternatives to Genesys PureConnect includes uContact, Call Center Studio, Genesys PureEngage, NICE inContact CXone, VCC Live, 3CX, CxEngage, RingCentral Contact Center, Focus Contact Center and ipSCAPE.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].