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Compare Trakdesk vs Dropbox Business

Trakdesk - Help Desk Software
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Overview

Description

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More

Dropbox for Business is the fast, simple file sharing experience--now available for teams. Connect Dropbox account to any desktop and mobile clients to sync, share, and collaborate on all ... Read More

Entry Level Pricing
  • Starts from $9.99 , Billed Yearly
  • Starts from $12.50
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.6/10

Not Available

User Ratings

4.5

(1)
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Software Demo

Demo

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Features

Total Features

14 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $9.99 , Billed Yearly
        • $12.50
        Pricing Plans
        • Starter

          • Email to ticket

          • Custom Domain

          • Ticket Time Tracking

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        • Professional

          • Includes features of Starter plan, plus

          • Announcements

          • Multiple Business Hours

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        • Business

          • Includes features of Professional plan, plus

          • Game Mechanics

          • Portal Customization

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        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Windows
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        3337

        Very Good

        1557

        Good

        380

        Poor

        105

        Terible

        326

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        No screenshots available.

        Dropbox Screenshots

        4 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Trakdesk and Dropbox Business offer a Free Trial.

        Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

        Dropbox Business is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Trakdesk Starts at $9.99/User/Month when Billed Yearly whereas for Dropbox Business Starts at $12.50/Month.

        Some top alternatives to Trakdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

        Some top alternatives to Dropbox Business includes CollaborateCloud, Google Workspace, Odrive, Sync.com, Google Drive, FileCloud, Box, Microsoft OneDrive for Business, Dropbox Professional and BluSync.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].