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Compare The Customer Factor vs ServiceTitan

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

The Customer Factor - Field Service Management Software

The Customer Factor

(10)
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Get Quote
ServiceTitan - Field Service Management Software

ServiceTitan

(334)
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Overview
Affiliate Disclosure

Description

The Customer Factor is a scalable field service management software that allows businesses to view, control and improve all of their field service activities from one centralized location. ... Read More

ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More

Entry Level Pricing
  • Starts from $44.95
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.7/10

9.5/10

User Ratings

4.7

(27)

4.1

(430)
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Software Demo

Demo

The Customer Factor has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Features

Total Features

6 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $44.95
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagethe-customer-factor pricingservicetitan pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.7

          (based on 27 reviews)

          4.1

          (based on 430 reviews)
          Rating Distribution

          Excellent

          8

          Very Good

          1

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          263

          Very Good

          41

          Good

          9

          Poor

          4

          Terible

          17

          Expert's Review generated by AI

          No Expert ai Review available for the product

          ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more

          Pros and Cons

          • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

          • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

          • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

          • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

          • Responsive customer support team, with quick resolutions and assistance for any issues or queries.

          • The software may have a steep learning curve for new users, especially without proper guidance or training.

          • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps

          No Integration information available.

          Quickbooks
          Quickbooks

          4.4

          (27182 reviews)
          ReviewBuzz
          ReviewBuzz

          4.5

          (4 reviews)

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Feature estimating

          2 Screenshots

          No screenshots available.

          Videos

          No videos available.

          video-0

          3 Videos

          Alternatives

          Alternatives
          BizScheduler - Employee Scheduling Software
          BizScheduler

          4.6

          Smart Service - Construction Management Software
          Smart Service

          4.4

          ServiceTitan - Field Service Management Software
          ServiceTitan

          4.1

          Smart Service - Construction Management Software
          Smart Service

          4.4

          Housecall Pro - Field Service Management Software
          Housecall Pro

          4.4

          Service Fusion - Field Service Management Software
          Service Fusion

          4.2

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          The Customer Factor offers Free Trial, but ServiceTitan does not.

          The Customer Factor is designed for Large Enterprises, Medium Business and Small Business.

          ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of The Customer Factor begins at $44.95/Month, while pricing details for ServiceTitan are unavailable.

          Some top alternatives to The Customer Factor includes BizScheduler, Smart Service, ServiceTitan, Housecall Pro, Jobber, FieldPulse, Fieldd, Easy Field Services, ProBusinessesTools and Service CRM.

          Some top alternatives to ServiceTitan includes Smart Service, Housecall Pro, Service Fusion, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA