Compare TeamViewer vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TeamViewer (11504) Get Quote Get Quote	Freshdesk Messaging (Formerly Freshchat) (630) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More	Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More
Entry Level Pricing	Starts from $9 , yearly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.8/10	9.3/10
User Ratings	3.9 (12204)	4.4 (263)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$9 , yearly	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 12204 reviews)	4.4 (based on 263 reviews)
Rating Distribution	Excellent 10777 Very Good 233 Good 32 Poor 27 Terible 435	Excellent 329 Very Good 289 Good 3 Poor 3 Terible 6
Expert's Review generated by AI	TeamViewer, a widely loved remote access tool, continues to impress users with its ease of use and real-time control. The program excels in its simplicity, making it a preferred choice for ...Read more	Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more
Pros and Cons	Free for personal use, making it accessible for occasional users helping family and friends without the need to pay for a license. Intuitive and easy-to-use interface, suitable for users of all technical levels, enhancing user experience. Reliable and stable performance, ensuring seamless and uninterrupted connections even over long distances. Convenient for remote troubleshooting, aiding users in helping elderly or less tech-savvy family members. Helpful for remote support and assistance, enabling users to connect and support multiple family members efficiently. Mistaken identification of personal usage as commercial, leading to potential bans and interruptions for users helping family without commercial intentions. Limited customization and advanced features, potentially restricting the growth of functionalities for power users or business applications.	Easy to use interface, allowing for convenient access and navigation, even for non-technical users. Integrated with CRM for seamless customer interactions and relationship management. Combines live chat functionality with AI bot support and self-service solutions for scalable support. Supports omnichannel communication and real-time assistance for enhanced customer experience. Simple design and color schemes, making it visually appealing and easy to search for information. Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion. Richness of features and customizations might be complex for new users without adequate support or guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews)	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)

Customers

Customers	Siemens Coca-Cola Airbus	No Customers information available.

Media and Screenshots

Screenshots	13 Screenshots	5 Screenshots
Videos	4 Videos	2 Videos

Alternatives

Alternatives	GoToMyPC 3.9 RemotePC 3.8 VNC Connect 4.1	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both TeamViewer and Freshdesk Messaging (Formerly Freshchat) offer a Free Trial.

TeamViewer is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of TeamViewer begins at $9/month when yearly, while pricing details for Freshdesk Messaging (Formerly Freshchat) are unavailable.

Some top alternatives to TeamViewer includes GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk, Splashtop Remote Support, LogMeIn Pro, Splashtop Business Access, FixMe.IT, LogMeIn Rescue, NinjaOne (NinjaRMM) and GoTo Resolve.

Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare TeamViewer vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

TeamViewer

Freshdesk Messaging (Formerly Freshchat)

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure