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Compare TalkDesk vs Dialpad Sell

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Overview

Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

Dialpad Sell is an auto dialer software for sales people that increases sales productivity, boosts lead conversion rates, and improves your customer experience. DialPad can place calls ... Read More

Entry Level Pricing
  • Starts from $85 , monthly
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $85 , monthly
        • Not Available
        Pricing Plans
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Mobile - iOS
        • Installed - Windows
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        2055

        Very Good

        718

        Good

        137

        Poor

        20

        Terible

        32

        Excellent

        26

        Very Good

        7

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

        Dialpad Ai Sales Center has garnered positive feedback from users due to its multifaceted communication features. Users appreciate its ability to seamlessly integrate with various software, ...Read more

        Pros and Cons
        • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

        • User-friendly interface with easy access and customization in reporting.

        • Quick and responsive technical support.

        • Effective monitoring of team performance and call metrics.

        • Easy integration with CRM systems for seamless operations.

        • Newcomers may find the rich features overwhelming without proper guidance.

        • Limited advanced functionality due to a restricted selection in the Marketplace.

        • Some users experienced occasional glitches and complexity in usage.

        • Seamless integration with other software and tools for enhanced productivity and efficiency.

        • Reliable call quality and texting speeds, along with real-time call transcriptions for improved customer interactions.

        • User-friendly interface and ease of use, suitable for both beginners and experienced users.

        • Efficient AI assistance, call recordings, and tracking capabilities enhancing customer service and sales processes.

        • Occasional dropped calls and missed calls, especially during the Do Not Disturb mode.

        • Interface aesthetics can be improved for a more appealing user experience.

        • Issues with call disconnections and sometimes need to log out and log in again for the app to function properly.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        IBM

        IBM

        Peloton

        Peloton

        Stitch Fix

        Stitch Fix

        Motorola

        Motorola

        Media and Screenshots

        Screenshots
        Zendesk Callbar

        5 Screenshots

        Dialpad Sell screenshot

        2 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Dialpad Sell offers Free Trial, but TalkDesk does not.

        TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

        Dialpad Sell is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of TalkDesk begins at $85/user/month when monthly, while pricing details for Dialpad Sell are unavailable.

        Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

        Some top alternatives to Dialpad Sell includes Dialer360, Truly, Dialpad Contact Center, DCDial, Hello Hunter, TCMS Auto Dialer, LeadDesk, IntelliDialer and Velocify Dial-IQ.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].