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Compare Symantec ServiceDesk vs TOPdesk

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TOPdesk - Service Desk Software
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Overview

Description

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More

Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

Symantec ServiceDesk has not given any software demo yet

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Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      7

      Very Good

      5

      Good

      1

      Poor

      0

      Terible

      2

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      1

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Aston University

      Aston University

      Peterborough

      Peterborough

      UniDesk

      UniDesk

      Media and Screenshots

      Screenshots

      No screenshots available.

      Asset Management Campaign Labs

      6 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      TOPdesk offers Free Trial, but Symantec ServiceDesk does not.

      Symantec ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

      TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      Pricing details for both Symantec ServiceDesk and TOPdesk are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Symantec ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Milldesk, Sitehelpdesk and BoldDesk.

      Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].