Compare SupportBee vs Basecamp vs ClickUp vs Smartsheet

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SupportBee (3) Visit website Visit Website	Basecamp (2783) Visit website Visit Website

Overview
Affiliate Disclosure

Description	SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More	Basecamp is a complete project management system that makes it easy for your team to communicate, assign tasks, schedule due dates, share files, and monitor progress. For individuals or ... Read More
Entry Level Pricing	Starts from $13 , Billed Yearly	Starts from $15
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.2/10	9.5/10
User Ratings	4.2 (31)	4.1 (18719)
	Visit website	Visit website

Features

Total Features	16 Features	16 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$13 , Billed Yearly	$15
Pricing Pans	Startup Get Started Unlimited Email Inboxes/Tickets Customer Management Snippets Show more + Enterprise Get Started Includes features of Startup plan, plus Teams: 3 Knowledge Base Software: 3 Sites Show more +	Basecamp Get Started Every feature, nothing held back 500 GB storage for files & documents Month-to-month, pay as you go Show more + Basecamp PRO Get Started Unlimited Users Includes features of Basecamp plan, plus 10x file & document storage (5 TB) Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.2 (based on 31 reviews)	4.1 (based on 18719 reviews)
Rating Distribution	Excellent 1 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 1549 Very Good 864 Good 265 Poor 76 Terible 29
Expert's Review generated by AI	No Expert ai Review available for the product	Basecamp stands out as a reliable and intuitive project management platform, consistently praised for its simplicity, user-friendliness, and ability to streamline team collaboration. Its ...Read more
Pros and Cons		Simple, user-friendly interface that is intuitive even for beginners, making it easy for teams to adopt and use efficiently. Centralizes all project information, including documents, tasks, and communications, enabling seamless collaboration and organization. Strong team collaboration tools, including real-time communication, task assignments, and notifications to keep everyone aligned. Highly effective for remote and hybrid teams, allowing easy management of tasks and communication across distances. Lacks robust customization options for advanced users, particularly in file storage and integrations, which can limit flexibility. Minimalist feature set may lack advanced capabilities like complex reporting or kanban customization that power users might expect. Limited scalability for very large or complex organizations due to constraints in features such as granular permissions or reporting tools. The design and user interface, while simple, can feel overly basic to users accustomed to more polished or modern project management tools.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Basecamp 4.1 (18719 reviews) Trello 4.3 (34350 reviews)	Timely 4.7 (195 reviews) MinterApp 4.4 (6 reviews) Everhour 4.6 (144 reviews)

Customers

Customers	SupportBee_customers_0 SupportBee_customers_1 SupportBee_customers_2	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	1 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	ClickUp 4.4 Smartsheet 4.1 Miro 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SupportBee and Basecamp offer a Free Trial.

SupportBee is designed for Large Enterprises, Medium Business and Small Business.

Basecamp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for SupportBee Starts at $13/User/Month when Billed Yearly whereas for Basecamp Starts at $15.

Some top alternatives to SupportBee includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

Some top alternatives to Basecamp includes ClickUp, Smartsheet, Miro, Process Street, Wrike, Notion, HubSpot CRM, Jira, Trello, TeamGantt, Zoho Projects, monday.com, Asana, Teamwork, ProjectManager.com, Quick Base and Project.co.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SupportBee vs Basecamp vs ClickUp vs Smartsheet

SupportBee

Basecamp

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure