Compare SugarCRM vs Zoho CRM vs Salesforce Sales Cloud vs Pipedrive

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SugarCRM Migrated to Sugar Sell Compare Sugar Sell Compare Sugar Sell	Zoho CRM (2471) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SugarCRM is a CRM (Customer Relationship Management) open source system, which helps businesses and users track leads and prospects, manage their sales pipeline, organize marketing ... Read More	Zoho CRM (Customer Relationship Management) has a simple interface that works as hard as you do. With its intuitive drag and drop functionality, CRM Software makes it easy to share your ... Read More
Entry Level Pricing	Not Available	Starts from $14 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	Not Available	9.8/10
User Ratings	3.9 (1139)	4.1 (8849)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	9 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$14 , Billed Yearly
Pricing Pans	Not Available	Free Get Started Leads Documents Mobile Apps Standard Get Started Basic modules Tasks, calls, events Advanced filters Show more + Professional Get Started Includes features of Standard plan, plus Macros SalesSignals Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 1139 reviews)	4.1 (based on 8849 reviews)
Rating Distribution	Excellent 172 Very Good 81 Good 30 Poor 6 Terible 8	Excellent 1257 Very Good 833 Good 238 Poor 69 Terible 74
Expert's Review generated by AI	Sugar Sell has firmly established itself as a highly flexible and robust CRM solution, catering to both small businesses and large enterprises. Users consistently highlight its extraordinary ...Read more	Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more
Pros and Cons	Highly customizable platform with flexibility to meet varied business needs and processes, including in-house module additions and comprehensive workflow automation. Robust reporting capabilities, providing insightful data analysis for decision-making and improved performance tracking. Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users. Excellent customer support and partner network for implementation, ensuring smooth onboarding and issue resolution. Advanced integration features, including API and seamless linkage with other systems like email, marketing tools, and accounting software. Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows. Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds. Outdated design of the admin panel and interface in certain areas, impacting user experience and adoption.	Easy to use with an intuitive interface requiring minimal technical expertise. Highly customizable workflows, fields, and dashboards to adapt to specific business needs. Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs). Streamlines operations by automating tasks like lead management, reminders, and communications tracking. Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem. Limited scalability and depth for larger businesses with more complex requirements. Marketplace offers fewer advanced apps or connectors compared to competitors. Initial setup and customization can be overwhelming without proper guidance for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoho Books 4.5 (565 reviews)

Customers

Customers	Tyson Materion Sennheiser	Amazon EuroKids HotStar

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SugarCRM and Zoho CRM offer a Free Trial.

SugarCRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Zoho CRM begins at $14/User/Month when Billed Yearly, while pricing details for SugarCRM are unavailable.

Some top alternatives to SugarCRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Streak, Salesforce, Insightly, Vtiger, Nimble, Bigin by Zoho CRM, Pipeliner CRM, Nutshell and Keap.

Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SugarCRM vs Zoho CRM vs Salesforce Sales Cloud vs Pipedrive

SugarCRM

Zoho CRM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure