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Compare Smartsupp vs Google Analytics vs SimilarWeb Pro

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Overview

Description

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More

Google Analytics is a popular website statistics service in the world with 3 billion hits per month and counting. Businesses trust in Google Analytics to give them insight into their ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.3/10

9.8/10

User Ratings

4.4

(80)
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Software Demo

Demo

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Features

Total Features

7 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • Not Available
          Pricing Plans
          • Free

            • Free forever for 3 agents

            • 14-day conversation history

            • Live chat + email sending

            Show more +

          • Standard

            • 1 year conversation history

            • Live chat + email + Facebook Messenger

            • 1 chatbot New

            Show more +

          • Pro

            • 3 years conversation history

            • Live chat + email + Facebook Messenger

            • 10+ chatbots New

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          321

          Very Good

          69

          Good

          14

          Poor

          2

          Terible

          4

          Excellent

          1907

          Very Good

          549

          Good

          47

          Poor

          10

          Terible

          4

          Expert's Review generated by AI

          Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more

          Google Analytics stands out as a highly valuable tool for businesses aiming to delve into comprehensive analytics effortlessly. Users applaud its user-friendly interface, customization options, ...Read more

          Pros and Cons
          • Easy to use and customize, saving time and enhancing customer interactions.

          • Intuitive interface with seamless navigation, contributing to a positive user experience.

          • Reliable service with minimal downtime, ensuring prompt message delivery.

          • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

          • Responsive and helpful customer support team, providing quick and informative assistance.

          • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

          • Limited customization options such as themes and notification sounds may restrict personalization for some users.

          • Offers detailed insights and reports, aiding in analyzing website performance and user behavior.

          • Provides real-time analytics, enabling immediate response to trends and visitor activities.

          • Integrates seamlessly with other Google services for managing digital marketing aspects efficiently.

          • Helps track conversions, create custom reports, and set up goals, essential for digital marketers.

          • Free of cost and easy to integrate, widely used and user-friendly for data analysis.

          • Steep learning curve for beginners due to the complexity of features and vast amount of data available.

          • Challenges in navigating the platform and finding specific data, especially for new users.

          • Relies on cookies and JavaScript, impacting tracking accuracy and data completeness.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Dara bags

          Dara bags

          Insportline

          Insportline

          Motorgarten

          Motorgarten

          No Customers information available.

          Media and Screenshots

          Screenshots
          Notification

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Smartsupp nor Google Analytics offers a free trial.

          Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Google Analytics is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Smartsupp begins at $10/User/Month when Billed Yearly, while pricing details for Google Analytics are unavailable.

          Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

          Some top alternatives to Google Analytics includes SimilarWeb Pro, Mixpanel, Visitor Analytics, GoAnalyze, GingerTag, Amplitude, AppLink.io, Google Optimize, Aqvil Analytics, Analyzati and Adobe Analytics.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].