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Compare SmartSpeech vs Verint Speech Analytics

SmartSpeech - Speech Analytics Software
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Overview

Description

SmartSpeech is a cutting-edge speech analytics software designed for contact centers. With top-notch analytics capabilities, it organizes data into various dimensions and measurements, ... Read More

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.1

(16)
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        verint-speech-analytics pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Medium Business
        • Large Enterprises
        • Small Business
        • Medium Business
        Platforms Supported
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        30

        Very Good

        12

        Good

        8

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its ...Read more

        Pros and Cons
        • Easy to use interface with good navigation and transcription accuracy.

        • Quick access to information for process improvement and policy studies.

        • Ability to uncover insights easily, aiding various business units.

        • Helpful in identifying customer experience issues for improvement.

        • Powerful tool for searching keywords and making data-driven decisions.

        • Complexity of features may be challenging for new users without support.

        • Limited app and connector options in the Marketplace for enhanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        DHL

        DHL

        BMO

        BMO

        Carnival

        Carnival

        Media and Screenshots

        Screenshots
        SmartSpeech Updates

        2 Screenshots

        verint

        2 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither SmartSpeech nor Verint Speech Analytics offers a free trial.

        SmartSpeech is designed for Large Enterprises, Medium Business and Small Business.

        Verint Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both SmartSpeech and Verint Speech Analytics are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to SmartSpeech includes NeoSound Intelligence, VoiceBase, Verint Speech Analytics, Awaken Conversations, Castel Explore, Contexta360, Speechmate and Saketa SharePoint Migrator.

        Some top alternatives to Verint Speech Analytics includes NeoSound Intelligence, VoiceBase, Castel Explore, SmartSpeech, Speechmate, Voyc, Whipnote and Saketa SharePoint Migrator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].