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Compare SmartKarrot vs Gainsight CS

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Gainsight CS - Customer Success Software
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Overview

Description

SmartKarrot is a customer success platform that allows businesses to find effective approaches to onboarding, nurturing, and driving customer growth. It offers a 360° view of customer ... Read More

Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as ... Read More

Entry Level Pricing
  • Starts from $499 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings

4.6

(19)
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Software Demo

Demo

View demo

Gainsight CS has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $499 , Billed Yearly
      • Not Available
      Pricing Pans
      • Starter Plan

        • Up to 5 users

        • Segmentation

        • Notifications

        Show more +

      • SMB Plan

        • Up to 15 users

        • Segmentation

        • Notifications

        Show more +

      • Custom

        • Unlimited users

        • Private cloud

        • Transaction per Average user based

        Show more +

      • Not Available
      Pricing Pagesmartkarrot pricing

      Pricing information not available

      Other Details

      Organization Types supported
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
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      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      Rating Distribution

      Excellent

      30

      Very Good

      3

      Good

      1

      Poor

      0

      Terible

      0

      No Reviews

      No reviews available for the product

      Expert's Review generated by AI

      SmartKarrot CS has received consistently positive feedback from users over the past year, praising its extensive range of features that help in staying organized and monitoring activities. Users ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Comprehensive platform for managing client onboarding and tracking health scores, improving workflows and efficiency.

      • Supportive team that provides valuable insights, assistance, and guidance towards achieving goals.

      • Insights, graphical representations, and health score tracking aid in analyzing data and optimizing procedures.

      • User-friendly interface with customizable fields for client tracking and task management.

      • Efficient customer success tools for tracking user behavior, engagement data, and touchpoints.

      • Updates to the platform can lead to disruptions in user experiences.

      • Richness of features may be overwhelming, with some users finding the platform slightly complex.

      • Integration with other tools may face challenges, and the interface could be more intuitive.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      Laalsa

      Laalsa

      Qshala

      Qshala

      Kommuto

      Kommuto

      Linkedin

      Linkedin

      box

      box

      Splunk

      Splunk

      Media and Screenshots

      Screenshots
      Dashboard

      1 Screenshots

      Onboarding Success Plan

      6 Screenshots

      Videos
      video-0

      1 Videos

      No videos available.

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      SmartKarrot offers Free Trial, but Gainsight CS does not.

      SmartKarrot is designed for Medium Business and Small Business.

      Gainsight CS is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of SmartKarrot begins at $499/Month when Billed Yearly, while pricing details for Gainsight CS are unavailable.

      Some top alternatives to SmartKarrot includes Parlor, ClientSuccess, ProsperStack, Custify, UserIQ, Salesmachine, Gainsight CS, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).

      Some top alternatives to Gainsight CS includes Parlor, ClientSuccess, Custify, Salesmachine, Catalyst, Cami.ai, Freshdesk Customer Success, CogniSaaS and Freshdesk Customer Success (Formely Freshsuccess).

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].