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Compare Slack vs Customer.guru vs Zonka Feedback

Slack - Business Instant Messaging Software
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Overview

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More

Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for ... Read More

Entry Level Pricing
  • Starts from $2.67
  • Starts from $50
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

9.1/10

User Ratings

4.4

(31)
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Software Demo

Demo

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Features

Total Features

0 Features

16 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $2.67
        • $50
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageslack pricingcustomer-guru pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        2505

        Very Good

        213

        Good

        19

        Poor

        4

        Terible

        10

        Excellent

        10

        Very Good

        3

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer ...Read more

        Pros and Cons
        • Easy to set up and use, with a simple user interface and quick survey setup.

        • Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.

        • Saves time by making it easy to implement NPS and gather customer feedback in one place.

        • Allows for easy customization of surveys with company branding.

        • Helpful in aggregating feedback and providing snapshot views of customer satisfaction.

        • Limited customization options and marketplace for additional apps and connectors.

        • Some users may find the richness of features and customizations overwhelming without adequate support.

        • Limited options for reaching out to customers beyond basic surveys.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Slack_customers_2

        Slack_customers_2

        Slack_customers_1

        Slack_customers_1

        Slack_customers_0

        Slack_customers_0

        Cisco

        Cisco

        Samsung

        Samsung

        IBM

        IBM

        Media and Screenshots

        Screenshots
        screenshots

        7 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Slack and Customer.guru offer a Free Trial.

        Slack is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Customer.guru is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Slack Starts at $2.67/Month whereas for Customer.guru Starts at $50/Month.

        Some top alternatives to Slack includes Microsoft Teams, Glip, Google Chat, ChatWork, Dialog, Office Chat, imBee, Takle, SPACE Channel and Teamwork Chat.

        Some top alternatives to Customer.guru includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].