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Compare Simpu vs Freshdesk Customer Success (Formely Freshsuccess) vs Freshsales

Simpu - Customer Success Software
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Overview

Description

Simpu is the one-stop communication solution for teams and customers. From email, to social media, SMS and live chat - all communication channels are unified, workflow is automated, and ... Read More

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More

Entry Level Pricing
  • Starts from $6
  • Starts from $79
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

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User Ratings
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Software Demo

Demo

Simpu has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $6
      • $79
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagesimpu pricingfreshdesk-customer-success--formely-freshsuccess- pricing

      Other Details

      Organization Types supported
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Rating Distribution

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more

      Pros and Cons
      • Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity.

      • Easy ticket raising and process automation for seamless operations.

      • Ability to track product usage and provide comprehensive account information.

      • Web-based accessibility for both internal and external users, promoting convenience.

      • User-friendly interface suitable for new users and easy understanding.

      • Feedback suggests a need for better support to enhance the user experience.

      • Some users found limitations in automation features based on specific business needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

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      Media and Screenshots

      Screenshots

      No screenshots available.

      No screenshots available.

      Videos

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      1 Videos

      Alternatives

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Simpu nor Freshdesk Customer Success (Formely Freshsuccess) offers a free trial.

      Simpu is designed for Large Enterprises, Medium Business and Small Business.

      Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for Simpu Starts at $6/User/Month whereas for Freshdesk Customer Success (Formely Freshsuccess) Starts at $79/User/Month.

      Some top alternatives to Simpu includes Team365, SimpleCRM, Parlor, ClientSuccess, ProsperStack, Custify, SupportChamp, OmniOMS Customer Communication Management Suite, Freshdesk Customer Success (Formely Freshsuccess) and Little SaaS Communication.

      Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].