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Compare Simplesat vs Zonka Feedback

Overview

Description

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More

Entry Level Pricing
  • Starts from $79 , Billed Yearly
  • Starts from $24 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.5/10

9.8/10

User Ratings
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Features

Total Features

13 Features

28 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $79 , Billed Yearly
          • $24 , Billed Yearly
          Pricing Pans
          • Standard

            • 1k responses per month

            • 10k email sends per month

            • Unlimited users

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          • Pro

            • 10k responses per month

            • 50k email sends per month

            • Everything included in Standard

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          • Essential

            • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

            • Add Devices : 0 (based upon the devices, the pricing varies)

            • 1,000 Online Responses

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          • Professional

            • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

            • Add Devices : 0 (based upon the devices, the pricing varies)

            • Unlimited Online Responses

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          • Growth

            • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

            • Add Devices : 0 (based upon the devices, the pricing varies)

            • Unlimited Online Responses

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          • Browse all pricing plans
          Pricing Pagesimplesat pricingzonka-feedback pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.8

          (based on 180 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          47

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Zonka Feedback stands out as a powerful and user-friendly survey tool, highly praised by its users for various reasons. Customers appreciate its ease of use, clean interface, and efficient ...Read more

          Pros and Cons
          • Easy to use and clean interface, suitable for enterprise products.

          • API is easy to use and offline survey tools are excellent.

          • Provides templates, survey logic, and other useful features for easy and powerful data collection.

          • Customizable surveys and feedback forms with a modern interface.

          • Comprehensive solution with features like WYSIWYG Survey Builder, templates, and survey logic.

          • Lack of application intelligence behind the survey.

          • Limitations in downloading all feedback comments in the PDF format.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Drift

          Drift

          Fujifilm

          Fujifilm

          The Home Depot

          The Home Depot

          Leroy Merlin

          Leroy Merlin

          SAP

          SAP

          BCG

          BCG

          Media and Screenshots

          Screenshots
          Their Feedback

          3 Screenshots

          Zonka Feedback screenshot

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Simplesat and Zonka Feedback offer a Free Trial.

          Simplesat is designed for Large Enterprises, Medium Business and Small Business.

          Zonka Feedback is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Simplesat Starts at $79/Month when Billed Yearly whereas for Zonka Feedback Starts at $24/Month when Billed Yearly.

          Some top alternatives to Simplesat includes QuestionPro, EventSurvey360, SightMill, SurveySparrow, Nicereply, Couchsurvey, Zonka Feedback, Cognito Forms, Liveform, SatisMeter, SmileBack and InsightSofa.

          Some top alternatives to Zonka Feedback includes Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, SoluCX, UserSpeaks, Zeview, SatisMeter and ZenSurvey.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].