SmartSupport offers Free Trial, but Shelf does not.
Shelf is designed for Large Enterprises, Medium Business and Small Business.
SmartSupport is designed for Large Enterprises, Medium Business and Small Business.
Pricing details for both Shelf and SmartSupport are unavailable at this time. Contact the respective providers for more information.
Some top alternatives to Shelf includes ComAround Knowledge, SmartSupport, KMS Lighthouse, Talisma KnowledgeBase, Verizon Knowledge Assist, IntelligenceBank KM, KnowledgeOwl, HuForce and ContactEngine.
Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.