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Compare Sharpen vs uContact vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Sharpen - Call Center Software

Sharpen

(40)
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uContact - Call Center Software

uContact

(29)
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Overview
Affiliate Disclosure

Description

Sharpen is a call center software, that helps agents to track and manage customer service calls. The software is available in three editions - Lite, Pro and Enterprise. Each of the call ... Read More

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More

Entry Level Pricing
  • Starts from $5
  • Starts from $50
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.1/10

8.8/10

User Ratings

3.6

(21)

4.9

(29)
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Software Demo

Demo

Features

Total Features

5 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $5
          • $50
          Pricing Plans
          • Not Available
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          3.6

          (based on 21 reviews)

          4.9

          (based on 29 reviews)
          Rating Distribution

          Excellent

          16

          Very Good

          18

          Good

          6

          Poor

          0

          Terible

          0

          Excellent

          24

          Very Good

          5

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more

          Pros and Cons

          • Intuitive and user-friendly platform, suitable for both users and supervisors.

          • Real-time monitoring capabilities for call center operations.

          • Effective in increasing conversion numbers and connecting with leads.

          • Versatile omnichannel communication features.

          • Some users may find the platform complex initially without proper training or support.

          • Limited customizations and marketplace options for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Customers

          Customers
          Sharpen_customers_0

          Sharpen_customers_0

          Sharpen_customers_1

          Sharpen_customers_1

          Sharpen_customers_2

          Sharpen_customers_2

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          12 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          Claritysoft - CRM Software
          Claritysoft

          2

          Knowlarity - Call Center Software
          Knowlarity

          3.7

          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          TalkDesk - Call Center Software
          TalkDesk

          4.4

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Sharpen nor uContact offers a free trial.

          Sharpen is designed for Large Enterprises, Medium Business and Small Business.

          uContact is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Sharpen Starts at $5 whereas for uContact Starts at $50/User/Month.

          Some top alternatives to Sharpen includes Nextiva, Claritysoft, Knowlarity, XCALLY, contactSPACE, uContact, HoduCC, Call Center Studio, Dialpad Contact Center, Callision and ipSCAPE.

          Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA