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Compare ServiceTitan vs Smart Service

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Overview

Description

ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More

Smartservice is a construction management software that handles sales data, project documents, job costing and scheduling. It not only records information systematically but also provides ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.5/10

8.5/10

User Ratings

4.4

(11)
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Software Demo

Demo

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Features

Total Features

16 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageservicetitan pricingsmart-service pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Small Business
          • Medium Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Small Business
          • Medium Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          263

          Very Good

          41

          Good

          9

          Poor

          4

          Terible

          17

          Excellent

          11

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more

          SmartService has received several positive reviews highlighting its key strengths. Users appreciate its ability to streamline scheduling and dispatching processes, reducing conflicts and saving ...Read more

          Pros and Cons
          • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

          • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

          • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

          • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

          • Responsive customer support team, with quick resolutions and assistance for any issues or queries.

          • The software may have a steep learning curve for new users, especially without proper guidance or training.

          • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

          • Easy to use and intuitive interface, suitable for both experienced users and beginners.

          • Excellent customer service that goes above and beyond to solve issues.

          • Efficient scheduling and dispatching capabilities, improving operational productivity.

          • Seamless integration with QuickBooks for streamlined invoicing.

          • Regular updates and new features added based on user feedback.

          • Some users find the software interface somewhat complicated and not very user-friendly initially.

          • Limited reporting capabilities and customization options for advanced users.

          • Need for better training resources for new users to fully utilize the software's potential.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          screenshots

          7 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Smart Service offers Free Trial, but ServiceTitan does not.

          ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

          Smart Service is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both ServiceTitan and Smart Service are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to ServiceTitan includes Smart Service, Housecall Pro, Service Fusion, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

          Some top alternatives to Smart Service includes BiznusSoft Field Service, FieldPulse, Fieldd, Salesforce Field Service, ServiceWorks, Call of Service, SmartServ, Easy Field Services, Simply Workflow and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].