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Compare ServiceTitan vs busybusy vs ServiceMax vs Service Fusion

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busybusy - Field Service Management Software
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ServiceMax - Field Service Management Software
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Overview

Description

ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More

busybusy provides real-time visibility and control of all field service technicians. From the moment a service call is booked, our state-of-the-art software uses paperless workflows to ... Read More

ServiceMax is a field service management solution for companies looking to improve operations, customer satisfaction, and revenue without investing in new staff. ServiceMax enables user to ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9.99 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
  • No free trial
Spotsaas Score

9.5/10

9.3/10

9.2/10

User Ratings

4.2

(18)

4.2

(53)
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Software Demo

Demo

Features

Total Features

16 Features

10 Features

8 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • Not Available
              • $9.99 , Billed Yearly
              • Not Available
              Pricing Plans
              • Not Available
              • Free

                • Time Tracking for Projects,Sub Projects, Job Codes & Equipment

                • Three Ways to Track Time (Employee, Supervisor & Kiosk): Employee

                • Advanced Reports: Web & Mobile: Past 7 Days

                Show more +

              • Pro

                • Includes features of Free plan, plus

                • Three Ways to Track Time (Employee, Supervisor & Kiosk): All Three

                • Advanced Reports: Web & Mobile: All Time

                Show more +

              • Not Available

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Available
              • Available
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              User Reviews

              User Ratings

              4.2

              (based on 53 reviews)

              Rating Distribution

              Excellent

              263

              Very Good

              41

              Good

              9

              Poor

              4

              Terible

              17

              Excellent

              96

              Very Good

              24

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              0

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more

              Busybusy has received overwhelmingly positive feedback from users, with its intuitive interface and user-friendly features being a standout. The GPS tracker for monitoring crews' locations and ...Read more

              No Expert ai Review available for the product

              Pros and Cons
              • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

              • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

              • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

              • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

              • The software may have a steep learning curve for new users, especially without proper guidance or training.

              • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

              • Easy navigation, especially for upper management, with a GPS tracker for tracking crews.

              • Intuitive and user-friendly interface, making time management efficient.

              • Customizable fields and reports enhance efficiency and productivity.

              • Exceptional customer support for quick and knowledgeable assistance.

              • Newcomers may find the platform intimidating due to rich features and complex customizations without proper guidance.

              • Limited notification features, like for time-off requests, and smoother navigation menus are desired for enhanced user experience.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers

              No Customers information available.

              No Customers information available.

              Schneider Electric

              Schneider Electric

              BD

              BD

              GE Power Europe

              GE Power Europe

              Media and Screenshots

              Screenshots

              No screenshots available.

              No screenshots available.

              Return to Service

              2 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              2 Videos

              video-0

              2 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Neither ServiceTitan nor busybusy offers a free trial.

              ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

              busybusy is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of busybusy begins at $9.99/User/Month when Billed Yearly, while pricing details for ServiceTitan are unavailable.

              Some top alternatives to ServiceTitan includes Service Fusion, Housecall Pro, Smart Service, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

              Some top alternatives to busybusy includes Service Fusion, Housecall Pro, Timesheets.com, Busy, Timeclock 365, Timesheet, QuickBooks Time, StaffAny, CrewTracks, ExakTime, T Sheets and Time Card.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].