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Compare ServicePRO vs Back

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Back - Service Desk Software
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Overview

Description

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More

Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain ... Read More

Entry Level Pricing
  • Starts from $22
  • Not Available
Free Trial Availability
User Ratings

3.9

(27)
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Software Demo

Demo

Back has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • $22
      • Not Available
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      2

      Very Good

      5

      Good

      2

      Poor

      1

      Terible

      1

      Excellent

      2

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      ServicePRO presents a comprehensive solution for scheduling and dispatching customer support personnel, streamlining the process of managing service requests efficiently. Users appreciate the ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Easy to use interface, making it accessible for both new users and administrators.

      • Allows for customization to specific ticket types and tasks, with satisfactory reports.

      • Centralizes all information in one place, enhancing workflow efficiency and communication.

      • Supports cloud platform, facilitating scalability and flexibility in operations.

      • Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.

      • Performance issues encountered when adding features, impacting overall system functionality.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Veale Wasbrough Vizards

      Veale Wasbrough Vizards

      The Withlacoochee River Electric Cooper

      The Withlacoochee River Electric Cooper

      The Pennine Acute Hospitals NHS

      The Pennine Acute Hospitals NHS

      SoundCloud

      SoundCloud

      Netlify

      Netlify

      Statista

      Statista

      Media and Screenshots

      Screenshots
      Templates

      1 Screenshots

      Back screenshot

      4 Screenshots

      Videos
      video-0

      3 Videos

      No videos available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both ServicePRO and Back offer a Free Trial.

      ServicePRO is designed for Large Enterprises, Medium Business and Small Business.

      Back is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of ServicePRO begins at $22/User/Month, while pricing details for Back are unavailable.

      Some top alternatives to ServicePRO includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Halo Service Desk, Micro Focus Service Manager, HelpDesk, eStreamDesk, Milldesk and Sitehelpdesk.

      Some top alternatives to Back includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Sitehelpdesk, LabiDesk, BoldDesk and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].