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Compare Second CRM vs Zoho CRM vs Thryv vs Salesforce Sales Cloud

Overview

Description

Second CRM Software provides your team with a single view of customer data and a common language for customer relationships. With one-click access to contextually relevant information ... Read More

Zoho CRM is a cloud-based customer relationship management (CRM) software designed to help businesses of all sizes streamline sales, marketing, and customer support in one platform. It ... Read More

Entry Level Pricing
  • Starts from $4.25 , Billed Yearly
  • Starts from $9 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.5/10

9.8/10

User Ratings

3.5

(2)
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Software Demo

Demo

View demo

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Features

Total Features

9 Features

47 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $4.25 , Billed Yearly
          • $9 , yearly
          Pricing Plans
          • Second CRM Foundation

            • Centralize Customer Database

            • Plan and Track Customer interactions

            • Calendaring and Reminders

            Show more +

          • Standard

            $15

            /user/month

            • All the essentials:

            • Mass email

            • Custom modules

            Show more +

          • Professional

            $25

            /user/month

            • Everything in Standard +

            • Blueprint

            • CPQ

            Show more +

          • Enterprise

            $35

            /user/month

            • Everything in Professional +

            • Zia — AI assistant

            • Territory management

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          0

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Expert's Review generated by AI

          Second CRM provides businesses with a unified view of customer data and an intuitive way to manage relationships across multiple channels. With its one-click access to contextually relevant ...Read more

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          Pros and Cons
          • Second CRM provides a single view of all customer data, improving decision-making and workflow.

          • Teams can work with a common language, enhancing collaboration and efficiency.

          • Quick access to contextually relevant information makes it easier to serve customers.

          • The software integrates data across multiple channels, ensuring a seamless customer experience.

          • Initial setup may be time-consuming for larger teams or businesses with complex workflows.

          • New users may experience a learning curve when first getting started with the platform.

          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          McDonald's

          McDonald's

          Malaysiakini

          Malaysiakini

          MDEC

          MDEC

          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          Media and Screenshots

          Screenshots

          No screenshots available.

          CRM bot teams up zia

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zoho CRM offers Free Trial, but Second CRM does not.

          Second CRM is designed for Large Enterprises, Medium Business and Small Business.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Second CRM Starts at $4.25/User/Month when Billed Yearly whereas for Zoho CRM Starts at $9/user/month when yearly.

          Some top alternatives to Second CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, SalesCRM, SimpleCRM, CRM.me, FreeCRM, Client Book CRM, webCRM, CAS CRM, DigitalCRM.com and LOGICRM.

          Some top alternatives to Zoho CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].