Compare Scratchpad vs Thryv vs Salesforce Sales Cloud vs Pipedrive

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• Effortlessly integrates with Salesforce, letting users update and manage opportunities, pipeline, and accounts all in one place.

• Tremendously saves time by streamlining repetitive data entry and reducing clicks compared to traditional Salesforce workflows.

• Intuitive, user-friendly interface that requires minimal training to use effectively.

• Customizable views, filters, and templates allow users to organize and focus on key priorities with ease.

• Simplifies note-taking during calls and meetings, automatically linking notes to relevant Salesforce records for better organization.

• Slight learning curve for new users to fully utilize the tool's broad feature set effectively.

• Limited standalone functionality; heavily dependent on Salesforce integration to unlock its potential.

• Some users noted a need for advanced features or specific functionalities, such as creating new opportunities within Scratchpad itself.

• Exceptional customer service with responsive, knowledgeable, and supportive representatives who go above and beyond to address user needs.

• User-friendly interface makes it easy for non-experts to manage websites, CRM, social media, marketing, and scheduling tasks efficiently.

• Improves workflow and simplifies business management, allowing users to track sales, sync calendars, and send marketing emails or texts effortlessly.

• Comprehensive support available 24/7 ensures quick issue resolution and continuous assistance.

• Flexible software offering packages that grow with businesses, adapting to specific needs over time.

• Some users find the sales or advertising aspects, such as tracking for paid ads, inadequate or unreliable.

• Occasional frustration with layered support staff for resolving complex issues, leading to difficulties in navigating assistance levels.

• Perception of misaligned expectations, with a few users expressing dissatisfaction that promises were not fully delivered.