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Compare Salesforce vs ChatGen vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Salesforce - CRM Software

Salesforce

(553)
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ChatGen - Live Chat Software

ChatGen

(2)
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Overview
Affiliate Disclosure

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $79 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

8.6/10

User Ratings

4.3

(31400)

5

(2)
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Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • $79 , Billed Yearly
          Pricing Plans
          • Not Available

          • Starter

            Get Started

            • 1K conversations

            • 5 Agents login

            • Custom Branding

            Show more +

          • Business

            Get Started

            • Includes the features of Starter plan, plus

            • 2K conversations

            • 10 Agents login

            Show more +

          • Business Pro

            Get Started

            • Includes the features of Business plan, plus

            • 5K conversations

            • 12 Agents login

            Show more +

            • Browse all pricing plans
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.3

          (based on 31400 reviews)

          5

          (based on 2 reviews)
          Rating Distribution

          Excellent

          370

          Very Good

          142

          Good

          30

          Poor

          4

          Terible

          7

          Excellent

          2

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

          • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

          • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

          • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

          • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

          • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Quickbooks
          Quickbooks

          4.4

          (27182 reviews)
          Jira
          Jira

          4.4

          (17380 reviews)
          ActiveCampaign
          ActiveCampaign

          4.5

          (12031 reviews)
          WordPress
          WordPress

          4.1

          (25641 reviews)
          Calendly
          Calendly

          4.5

          (1680 reviews)
          Salesforce
          Salesforce

          4.3

          (31400 reviews)

          Customers

          Customers
          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          Paypal

          Paypal

          IQVIA

          IQVIA

          Eureka Forbes

          Eureka Forbes

          Media and Screenshots

          Screenshots
          Salesforce Adoption Dashboards

          3 Screenshots

          Dashboard

          5 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives
          Thryv - CRM Software
          Thryv

          4.2

          Salesforce Sales Cloud - CRM Software
          Salesforce Sales Cloud

          4.4

          monday sales CRM by monday.com - CRM Software
          monday sales CRM by monday.com
          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          LiveChat - Live Chat Software
          LiveChat

          4.4

          Crisp - Live Chat Software
          Crisp

          4.3

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce and ChatGen offer a Free Trial.

          Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          ChatGen is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Salesforce Starts at $25/User/Month whereas for ChatGen Starts at $79/Month when Billed Yearly.

          Some top alternatives to Salesforce includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to ChatGen includes ZoomInfo Chat, LiveChat, Crisp, Smartchat, ChatFlow247, ChatAndBot and SiteGPT.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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