Compare Salesforce Essentials vs Zoho CRM vs Thryv vs Salesforce Sales Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce Essentials (38) Get Quote Get Quote	Zoho CRM (2471) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More	Zoho CRM is a cloud-based customer relationship management (CRM) software designed to help businesses of all sizes streamline sales, marketing, and customer support in one platform. It ... Read More
Entry Level Pricing	Starts from $25 , Billed Yearly	Starts from $9 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.7/10	9.8/10
User Ratings	4.2 (963)	4.1 (8849)
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Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	47 Features
Unique Features
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Pricing

Pricing Option
Starting From	$25 , Billed Yearly	$9 , yearly
Pricing Plans	Salesforce Essentials Get Started Manage contacts Track relationships and deals Respond to customers Show more +	Standard $15 /user/month Get Started All the essentials: Mass email Custom modules Show more + Professional $25 /user/month Get Started Everything in Standard + Blueprint CPQ Show more + Enterprise $35 /user/month Get Started Everything in Professional + Zia — AI assistant Territory management Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.2 (based on 963 reviews)	4.1 (based on 8849 reviews)
Rating Distribution	Excellent 28 Very Good 10 Good 0 Poor 0 Terible 0	Excellent 1257 Very Good 833 Good 238 Poor 69 Terible 74
Expert's Review generated by AI	Salesforce Sales Cloud continues to stand out as one of the premier customer relationship management (CRM) platforms, offering unmatched customizability and versatility. The platform excels in ...Read more	Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more
Pros and Cons	Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options. Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless. Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running. Robust automation tools streamline processes, improve productivity, and ensure standardized workflows across teams. All-in-one platform centralizes data management, lead generation, sales tracking, and reporting, fostering collaboration and transparency across departments. The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support. The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members. Documentation and tutorials are not always comprehensive or localized, making it harder for users to grasp advanced features in some regions.	Easy to use with an intuitive interface requiring minimal technical expertise. Highly customizable workflows, fields, and dashboards to adapt to specific business needs. Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs). Streamlines operations by automating tasks like lead management, reminders, and communications tracking. Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem. Limited scalability and depth for larger businesses with more complex requirements. Marketplace offers fewer advanced apps or connectors compared to competitors. Initial setup and customization can be overwhelming without proper guidance for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
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Integrations

Integration with other apps	ActiveCampaign 4.5 (12031 reviews) MailChimp 3.9 (27427 reviews) GetFeedback 4.5 (390 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoho Books 4.5 (565 reviews)

Customers

Customers	Mashgin	Amazon EuroKids HotStar

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Salesforce Essentials and Zoho CRM offer a Free Trial.

Salesforce Essentials is designed for and Small Business.

Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Salesforce Essentials Starts at $25/User/Month when Billed Yearly whereas for Zoho CRM Starts at $9/user/month when yearly.

Some top alternatives to Salesforce Essentials includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, HubSpot CRM, SalesCRM, SimpleCRM, Efficy CRM, FreeCRM, Client Book CRM, Second CRM, Snapforce CRM, iEnterprise CRM and SalesPro CRM.

Some top alternatives to Zoho CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Salesforce Essentials vs Zoho CRM vs Thryv vs Salesforce Sales Cloud

Salesforce Essentials

Zoho CRM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure