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Compare RingCentral Contact Center vs Ytel

Ytel - Auto Dialer Software
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Overview

Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Ytel is a advanced auto dialer software for windows. It has been developed to provide computer users with numerous features and benefits that come with making VoIP calls over internet ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

3.5

(13)
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Software Demo

Demo

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Other Details

Organization Types supported
  • Medium Business
  • Large Enterprises
  • Small Business
  • Freelancers
  • Individuals
  • Medium Business
  • Large Enterprises
  • Small Business
  • Freelancers
  • Individuals
Platforms Supported
  • Browser Based (Cloud)
  • Installed - Mac
  • Mobile - iOS
  • Installed - Windows
  • Mobile - Android
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Installed - Mac
  • Mobile - iOS
  • Installed - Windows
  • Mobile - Android
  • Browser Based (Cloud)
Modes of support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
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User Reviews

User Ratings
Rating Distribution

Excellent

27

Very Good

10

Good

8

Poor

4

Terible

1

Excellent

2

Very Good

4

Good

0

Poor

0

Terible

1

Expert's Review generated by AI

RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

No Expert ai Review available for the product

Pros and Cons
  • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

  • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

  • Customizable features, call recording, and various communication options (phone, fax, video, text).

  • Centralized directory for easy access to contacts.

  • User-friendly interface, straightforward setup, and usage.

  • Inconsistent call quality, dropouts, and connectivity issues at times.

  • Complex features like call transfers and minor bugs can be challenging to navigate.

  • Occasionally inaccurate voicemail transcription and identification.

Positive Reviews

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

Media and Screenshots

Screenshots

No screenshots available.

Tracking

1 Screenshots

Videos
video-0

2 Videos

video-0

1 Videos

Alternatives

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither RingCentral Contact Center nor Ytel offers a free trial.

RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Ytel is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both RingCentral Contact Center and Ytel are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

Some top alternatives to Ytel includes Textable, SMS Gateway Hub, Hello Hunter, Twilio Flex, Telnyx, Zipwhip, SMS.to, Twilio Frontline and Falkon SMS.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].