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Compare RingCentral Contact Center vs Dialpad Contact Center

Overview

Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $75
Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

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Dialpad Contact Center has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
      Starting From
      • Not Available
      • $75
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      27

      Very Good

      10

      Good

      8

      Poor

      4

      Terible

      1

      Excellent

      31

      Very Good

      3

      Good

      0

      Poor

      1

      Terible

      0

      Expert's Review generated by AI

      RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

      • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

      • Customizable features, call recording, and various communication options (phone, fax, video, text).

      • Centralized directory for easy access to contacts.

      • User-friendly interface, straightforward setup, and usage.

      • Inconsistent call quality, dropouts, and connectivity issues at times.

      • Complex features like call transfers and minor bugs can be challenging to navigate.

      • Occasionally inaccurate voicemail transcription and identification.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Wework

      Wework

      UBER

      UBER

      TED

      TED

      Media and Screenshots

      Screenshots

      No screenshots available.

      Dialpad Contact Center

      3 Screenshots

      Videos
      video-0

      2 Videos

      No videos available.

      Alternatives

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Dialpad Contact Center offers Free Trial, but RingCentral Contact Center does not.

      RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Dialpad Contact Center begins at $75/User/Month, while pricing details for RingCentral Contact Center are unavailable.

      Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

      Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].