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Compare RescueAssist vs NinjaOne (NinjaRMM)

Overview

Description

RescueAssist is a software-based service that connects you to your computer in an easy-to-use manner either over the Internet or by phone. Using RescueAssist, you can remotely access and ... Read More

NinjaOne (previously known as NinjaRMM) is a powerful, easy-to-use RMM software solution that makes IT management simple. With over 10,000 customers globally and consistently top-rated ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
Spotsaas Score

9.1/10

Not Available

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

43 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagerescueassist pricingninjaone--ninjarmm- pricing

          Other Details

          Organization Types supported
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          • Small Business
          • Medium Business
          • Large Enterprises
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          146

          Very Good

          93

          Good

          12

          Poor

          0

          Terible

          1

          Excellent

          850

          Very Good

          108

          Good

          5

          Poor

          0

          Terible

          4

          Expert's Review generated by AI

          GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without ...Read more

          NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and ...Read more

          Pros and Cons
          • Streamlined remote assistance with a user-friendly interface, enhancing efficiency.

          • Multifunctional capabilities including remote connection, mobile support, and easy communication features.

          • Efficient ticketing system for tracking and managing tickets.

          • Automates repetitive tasks, enhancing productivity.

          • Offers unattended support for resolving issues without user interaction.

          • Issues with the unattended support system, causing connectivity problems.

          • Lack of innovation compared to competitors.

          • Some users may find the interface glitchy, especially with slower internet speeds.

          • Streamlines fleet management and automates tasks effectively, improving efficiency.

          • User-friendly dashboard with clear overview and advanced automation capabilities.

          • Excellent customer support and continuous improvement with added features.

          • Centralizes various IT management functions in one platform, enhancing productivity.

          • Speed and efficiency in deployment, policy changes, and automations, reducing response time.

          • Learning curve for comprehensive features may be challenging initially.

          • Inadequate support for Linux resources, hindering full range of services.

          • Limited selection of integrations with common software, impacting workflow efficiency.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          SiriusXM

          SiriusXM

          Nissan

          Nissan

          Time

          Time

          Media and Screenshots

          Screenshots
          RescueAssist : Connections screenshot

          3 Screenshots

          Alerts

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both RescueAssist and NinjaOne (NinjaRMM) offer a Free Trial.

          RescueAssist is designed for Large Enterprises, Medium Business and Small Business.

          NinjaOne (NinjaRMM) is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both RescueAssist and NinjaOne (NinjaRMM) are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to RescueAssist includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Sygma Connect, Instant Housecall, Splashtop Business Access, LogMeIn Rescue and GoTo Resolve.

          Some top alternatives to NinjaOne (NinjaRMM) includes SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9, SolarWinds N-central, SuperOps RMM, Pulseway, Datto RMM and ITarian RMM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].