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Compare Refiner vs SatisMeter vs Zonka Feedback

Refiner - Survey/ User Feedback Software
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Overview

Description

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the ... Read More

Entry Level Pricing
  • Starts from $79 , Billed Yearly
  • Starts from $49
Free Trial Availability
Spotsaas Score

8.3/10

9.0/10

User Ratings

2.7

(41)
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Features

Total Features

10 Features

21 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $79 , Billed Yearly
          • $49
          Pricing Pans
          • Essentials

            • Get started in minutes with our NPS, CSAT, CES, and PMF templates

            • Build custom survey flows

            • In-App surveys (Web & Mobile)

            Show more +

          • Growth

            • Includes features of Essentials plan, plus

            • Track user events

            • Two-way data sync with Segment.com

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          • Enterprise

            • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

            • Unlimited team members, SSO and fine grained access rights

            • Full white-label survey design

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          • Not Available
          Pricing Pagerefiner pricingsatismeter pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          5

          (based on 8 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          40

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          SatisMeter stands out as an exceptional tool for gathering customer feedback, as highlighted by numerous users in their reviews. Users appreciate its user-friendly interface, easy setup process, ...Read more

          Pros and Cons
          • Easy setup and integration with data platforms, making it quick to start gathering feedback.

          • Intuitive and user-friendly interface, requiring minimal onboarding and technical expertise.

          • Responsive customer support that listens to feedback and provides quick assistance.

          • Variety of out-of-the-box integrations available for additional tools and services, enhancing functionality.

          • Clear and organized reporting, making it easy to analyze and interpret NPS survey data effectively.

          • Customizations and advanced features may be overwhelming for new users without proper guidance or support.

          • Limited marketplace options for apps and connectors, which may restrict users looking for specific functionalities or integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Qonto

          Qonto

          Livestorm

          Livestorm

          Copy.ai

          Copy.ai

          Mention

          Mention

          Segment

          Segment

          Buzzsumo

          Buzzsumo

          Media and Screenshots

          Screenshots
          User Segment screenshot

          5 Screenshots

          Dashboard

          3 Screenshots

          Videos

          No videos available.

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Refiner and SatisMeter offer a Free Trial.

          Refiner is designed for Large Enterprises, Medium Business and Small Business.

          SatisMeter is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Refiner Starts at $79/Month when Billed Yearly whereas for SatisMeter Starts at $49/Month.

          Some top alternatives to Refiner includes SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey, Cognito Forms, Liveform, UserFace, SatisMeter, Feedlify and feedback.farm.

          Some top alternatives to SatisMeter includes Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and piHAPPINESS.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].