Compare Provana Speech Analytics vs Observe.AI

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Provana Speech Analytics Get Quote Get Quote	Observe.AI (197) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Provana Speech Analytics is an AI-powered call centre platform designed to provide effective and cost-efficient call monitoring. It automatically rates and monitors every call, giving you a ... Read More	Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	7.3/10	Not Available
User Ratings		4.5 (123)
	Get Quote	Get Quote

Software Demo

Demo	Provana Speech Analytics has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	2 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business	Large Enterprises Small Business Medium Business
Platforms Supported	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	4.5 (based on 123 reviews)
Rating Distribution	No Reviews No reviews available for the product	Excellent 158 Very Good 34 Good 4 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more
Pros and Cons		Provides comprehensive breakdown of call aspects for coaching and meetings. Advanced intelligence for call analysis, including specific word searches. User-friendly interface that is easy to navigate and share data. Constantly monitors agent work to enhance coaching and service quality. Enables coaching on specific behaviors and multiple topics efficiently. System still needs to recognize Spanish for broader customer coverage. Training AI can be time-consuming before full functionality. Challenges in recording calls promptly, preference for instant recordings.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	No videos available.	1 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 Call Center Studio 4.7	Sales.AI 4.3 Enthu.ai 4.9 NeoSound Intelligence

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Provana Speech Analytics nor Observe.AI offers a free trial.

Provana Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Provana Speech Analytics and Observe.AI are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Provana Speech Analytics includes Nextiva, TalkDesk, Call Center Studio, Dialpad Contact Center, VoiceIQ, NeoSound Intelligence, Observe.AI, Verint Speech Analytics, Castel Explore and SmartSpeech.

Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Provana Speech Analytics vs Observe.AI

Provana Speech Analytics

Observe.AI

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure