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Compare Nextiva vs OmniOMS Customer Communication Management Suite vs Pipedrive vs HubSpot CRM

Overview

Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

OmniOMS Customer Communication Management Suite is an Omnichannel Engagement Software that helps companies engage with their customers in more effective ways. It offers an array of ... Read More

Entry Level Pricing
  • Starts from $18.95 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.6/10

7.7/10

User Ratings

Features

Total Features

8 Features

4 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $18.95 , Billed Yearly
          • Not Available
          Pricing Pans
          • Essential (Business communication)

            • 7-Day Free Trial right arrow icon

            • Unlimited voice & video calling

            • Auto-attendant & toll free numbers

            Show more +

          • Professional (Business Communication)

            • Everything in Essential, Plus

            • Unlimited conference calls, 40 participants

            • Unlimited video conferencing, up to 250 participants

            Show more +

          • Enterprise (Business Communication)

            • Get a Demo right arrow icon

            • Everything in Professional, Plus

            • Unlimited participants on voice & video conferencing

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagenextiva pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          5081

          Very Good

          612

          Good

          151

          Poor

          70

          Terible

          341

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

          • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

          • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

          • Smooth setup process and fast resolution of issues, enhancing user experience.

          • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

          • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          6 Screenshots

          Digital and Social Sensing screenshot

          5 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Nextiva offers Free Trial, but OmniOMS Customer Communication Management Suite does not.

          Nextiva is designed for Large Enterprises, Medium Business and Small Business.

          OmniOMS Customer Communication Management Suite is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Nextiva begins at $18.95/User/Month when Billed Yearly, while pricing details for OmniOMS Customer Communication Management Suite are unavailable.

          Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

          Some top alternatives to OmniOMS Customer Communication Management Suite includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, Thryv, SalesCRM, SimpleCRM, CRM.me, Efficy CRM, Composity CRM, DigitalCRM.com, Cool Life CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].