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Compare Nextiva vs NetSuite

Overview

Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

NetSuite cloud accounting software streamlines the process of transactions, management of payables and receivables, tax collection, and book closing, providing timely and accurate reporting ... Read More

Entry Level Pricing
  • Starts from $18.95 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.6/10

8.5/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

27 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $18.95 , Billed Yearly
          • Not Available
          Pricing Pans
          • Essential (Business communication)

            • 7-Day Free Trial right arrow icon

            • Unlimited voice & video calling

            • Auto-attendant & toll free numbers

            Show more +

          • Professional (Business Communication)

            • Everything in Essential, Plus

            • Unlimited conference calls, 40 participants

            • Unlimited video conferencing, up to 250 participants

            Show more +

          • Enterprise (Business Communication)

            • Get a Demo right arrow icon

            • Everything in Professional, Plus

            • Unlimited participants on voice & video conferencing

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagenextiva pricingnetsuite pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Small Business
          • Medium Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Small Business
          • Medium Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          4.1

          (based on 788 reviews)

          Rating Distribution

          Excellent

          5081

          Very Good

          612

          Good

          151

          Poor

          70

          Terible

          341

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

          • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

          • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

          • Smooth setup process and fast resolution of issues, enhancing user experience.

          • Helpful and attentive representatives like Ed G and Fernanda who provide great assistance.

          • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

          • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          6 Screenshots

          NetSuite cloud accounting software

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Nextiva offers Free Trial, but NetSuite does not.

          Nextiva is designed for Large Enterprises, Medium Business and Small Business.

          NetSuite is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Nextiva begins at $18.95/User/Month when Billed Yearly, while pricing details for NetSuite are unavailable.

          Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

          Some top alternatives to NetSuite includes Zoho One, QuickBooks Desktop Enterprise, ZapERP, SAP ERP, SAP Business One, Microsoft Dynamics 365 ERP, Business i ERP, SIX ERP and ERP-ONE+.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].