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Compare mySQM Customer Service QA vs uContact vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

mySQM Customer Service QA - Call Center Software

mySQM Customer Service QA

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uContact - Call Center Software

uContact

(29)
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Overview
Affiliate Disclosure

Description

mySQM's revolutionary customer service QA software was designed with one goal in mind - to help call center agents deliver a high quality customer experience. This intuitive tool provides ... Read More

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $50
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.6/10

8.8/10

User Ratings

4.9

(29)
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Software Demo

Demo

View demo

View demo

Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $50
          Pricing Plans
          • Not Available
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          4.9

          (based on 29 reviews)
          Rating Distribution

          No reviews available for the product

          Excellent

          24

          Very Good

          5

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more

          Pros and Cons

          • Intuitive and user-friendly platform, suitable for both users and supervisors.

          • Real-time monitoring capabilities for call center operations.

          • Effective in increasing conversion numbers and connecting with leads.

          • Versatile omnichannel communication features.

          • Some users may find the platform complex initially without proper training or support.

          • Limited customizations and marketplace options for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          Zendesk Talk - Call Center Software
          Zendesk Talk

          4.3

          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          TalkDesk - Call Center Software
          TalkDesk

          4.4

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither mySQM Customer Service QA nor uContact offers a free trial.

          mySQM Customer Service QA is designed for Large Enterprises, Medium Business and Small Business.

          uContact is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of uContact begins at $50/User/Month, while pricing details for mySQM Customer Service QA are unavailable.

          Some top alternatives to mySQM Customer Service QA includes Nextiva, FIVE CRM, Zendesk Talk, TalkDesk, XCALLY, uContact, Call Center Studio, Truly, LiveAgent, My Hotline and Mobcall.

          Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA