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Compare MyFax vs Nextiva

Overview

Description

MyFax makes it easy to harness all of faxing power when user need it, and get the convenience of an electronic faxing service when don’t. Send faxes directly from word processor, and use ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing
  • Starts from $10
  • Starts from $18.95 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

9.6/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

8 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $10
        • $18.95 , Billed Yearly
        Pricing Pans
        • Not Available
        • Essential (Business communication)

          • 7-Day Free Trial right arrow icon

          • Unlimited voice & video calling

          • Auto-attendant & toll free numbers

          Show more +

        • Professional (Business Communication)

          • Everything in Essential, Plus

          • Unlimited conference calls, 40 participants

          • Unlimited video conferencing, up to 250 participants

          Show more +

        • Enterprise (Business Communication)

          • Get a Demo right arrow icon

          • Everything in Professional, Plus

          • Unlimited participants on voice & video conferencing

          Show more +

        • Browse all pricing plans
        Pricing Pagemyfax pricingnextiva pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        551

        Very Good

        22

        Good

        8

        Poor

        1

        Terible

        22

        Excellent

        5081

        Very Good

        612

        Good

        151

        Poor

        70

        Terible

        341

        Expert's Review generated by AI

        MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer ...Read more

        Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

        Pros and Cons
        • Efficient and responsive customer service team, providing quick and professional assistance.

        • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

        • Service offers attentive and personalized support, making customers feel valued and cared for.

        • Navigating the system and finding certain features could be challenging for some users.

        • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

        • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

        • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

        • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

        • Smooth setup process and fast resolution of issues, enhancing user experience.

        • Helpful and attentive representatives like Ed G and Fernanda who provide great assistance.

        • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

        • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        screenshots

        6 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both MyFax and Nextiva offer a Free Trial.

        MyFax is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

        Nextiva is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for MyFax Starts at $10/Month whereas for Nextiva Starts at $18.95/User/Month when Billed Yearly.

        Some top alternatives to MyFax includes Nextiva, mFax, HelloFax, eFax, eFax Corporate, FAX.PLUS, AvantFAX, FaxCore, Fax.to, HylaFAX Enterprise and iFax.

        Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].