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MyFax - Fax Software

MyFax Reviews in April 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 1-10 out of 604

TF

TLH Financial

07/12/24

5 out of 5

Thanks

Thanks, Nicoleta L.

TF

TLH Financial

07/12/24

5 out of 5

Thanks

Thanks, Nicoleta L.

SD

Sandra Davidov

07/10/24

5 out of 5

Chris I In support was very helpful and…

Chris I In support was very helpful and was very responsive.

RP

Rick P

07/10/24

5 out of 5

Reactivation

After figuring out how to get to the Chat Chris was very helpful in helping me reactivate my account!

SD

Sandra Davidov

07/10/24

5 out of 5

Chris I In support was very helpful and…

Chris I In support was very helpful and was very responsive.

RP

Rick P

07/10/24

5 out of 5

Reactivation

After figuring out how to get to the Chat Chris was very helpful in helping me reactivate my account!

J

JC

07/09/24

5 out of 5

Customer Service Outstanding

I could not figure out why I was charged $10.00. And when I emailed support. I got a fast response and the most professional answer to my issue. It was very detailed and I was given grace on the charge. My support tech Nicoleta L. was outstanding. Thank you

JL

Jennie Lo

07/09/24

5 out of 5

Myfax is a super awesome company.

I had been using myfax service for over 5 years and they have always been super awesome. Always responds so fast and helpful. Elizabeth V was so attentive and efficient with my request. That shows that they value my business and care about my needs. You guys earn my business for a very long time.

JL

Jennie Lo

07/09/24

5 out of 5

Myfax is a super awesome company.

I had been using myfax service for over 5 years and they have always been super awesome. Always responds so fast and helpful. Elizabeth V was so attentive and efficient with my request. That shows that they value my business and care about my needs. You guys earn my business for a very long time.

J

JC

07/09/24

5 out of 5

Customer Service Outstanding

I could not figure out why I was charged $10.00. And when I emailed support. I got a fast response and the most professional answer to my issue. It was very detailed and I was given grace on the charge. My support tech Nicoleta L. was outstanding. Thank you