Compare monday sales CRM by monday.com vs Thryv vs Salesforce Sales Cloud vs Pipedrive

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• Intuitive drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

• High-quality graphic design and organized color schemes, enhancing visual appeal and usability.

• Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.

• Excellent customization options for tabs, lists, and color tagging, enabling flexible workflows.

• Great support for team collaboration with features like file attachments, emails, permissions, and sharing options.

• Initial learning curve for some users due to feature depth and customization options.

• Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.

• Some features may feel incomplete, such as no dedicated support for personal use outside organizational needs.

• Exceptional customer service with responsive, knowledgeable, and supportive representatives who go above and beyond to address user needs.

• User-friendly interface makes it easy for non-experts to manage websites, CRM, social media, marketing, and scheduling tasks efficiently.

• Improves workflow and simplifies business management, allowing users to track sales, sync calendars, and send marketing emails or texts effortlessly.

• Comprehensive support available 24/7 ensures quick issue resolution and continuous assistance.

• Flexible software offering packages that grow with businesses, adapting to specific needs over time.

• Some users find the sales or advertising aspects, such as tracking for paid ads, inadequate or unreliable.

• Occasional frustration with layered support staff for resolving complex issues, leading to difficulties in navigating assistance levels.

• Perception of misaligned expectations, with a few users expressing dissatisfaction that promises were not fully delivered.