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Compare Mixpanel vs HelpCrunch vs ZoomInfo Chat

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Overview

Description

Mixpanel is a full-featured, free web analytics software with a beautiful, responsive interface. The Mixpanel platform helps users to learn how customers discover, use, and engage with the ... Read More

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $12 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.2/10

9.2/10

User Ratings
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Software Demo

Demo

Mixpanel has not given any software demo yet

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Features

Total Features

9 Features

21 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • $12 , Billed Yearly
          Pricing Plans
          • Not Available
          • Standard (Live chat)

            • 1 chat widget

            • 3 chat auto messages

            • 3 popups

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          • Premium(Live chat)

            • 5 chat widgets

            • Unlimited chat auto messages

            • Unlimited popups

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          • Enterprise(Live Chat)

            • Includes features of Premium plan, plus

            • 5+ chat widgets

            • 20+ team members

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          860

          Very Good

          240

          Good

          29

          Poor

          2

          Terible

          3

          Excellent

          210

          Very Good

          22

          Good

          2

          Poor

          1

          Terible

          8

          Expert's Review generated by AI

          Mixpanel is a must-have tool for product analytics, offering a comprehensive platform for tracking events and user behavior. Users appreciate the easy setup and real-time data analysis ...Read more

          HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

          Pros and Cons
          • Detailed event tracking and user funnels for in-depth insights into user behavior.

          • Intuitive and easy-to-use interface, suitable for users with varying technical backgrounds.

          • Real-time data analysis capabilities for instant monitoring and decision-making.

          • Comprehensive data analysis tools that enable thorough examination and understanding of raw data.

          • Seamless integration with other tools and platforms for enhanced utility.

          • Steep learning curve initially, requiring time and effort to fully master and utilize the platform's features.

          • Limited hands-on help available, which can be challenging for users seeking direct assistance with complex functionalities.

          • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

          • Saves time by consolidating multiple tools into one with great functionality.

          • Clean and intuitive tool that works out of the box.

          • Affordable pricing with all the necessary features.

          • Provides solid support and useful features like FAQ browsing and unified inbox.

          • Occasional issues with basic features breaking, requiring time to fix.

          • Support responsiveness can vary, leading to frustrations with critical functionality failures.

          • Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Halebop

          Halebop

          Seranking

          Seranking

          ESB

          ESB

          Media and Screenshots

          Screenshots
          Mixpanel Demo -

          13 Screenshots

          No screenshots available.

          Videos

          No videos available.

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HelpCrunch offers Free Trial, but Mixpanel does not.

          Mixpanel is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Mixpanel Starts at $25/Month whereas for HelpCrunch Starts at $12/User/Month when Billed Yearly.

          Some top alternatives to Mixpanel includes SimilarWeb Pro, MoEngage, Google Analytics, CustomerEngagePro, Visitor Analytics, Amplitude, UseItBetter, WebForce Analytics, Aqvil Analytics, Analyzati and Real time funnels.

          Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].