Compare Microsoft Teams vs ipSCAPE

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Microsoft Teams (1846) Get Quote Get Quote	ipSCAPE Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More	Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to ... Read More
Entry Level Pricing	Starts from $4	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.3/10	Not Available
User Ratings	4.3 (32097)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	12 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$4	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 32097 reviews)	0 (based on 8 reviews)
Rating Distribution	Excellent 1661 Very Good 149 Good 27 Poor 4 Terible 5	Excellent 23 Very Good 4 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Microsoft Teams stands out as a top choice for real-time collaboration and communication, with a plethora of features that enhance productivity. Users appreciate its seamless integration with ...Read more	ipSCAPE has garnered positive feedback from users for its efficient time tracking capabilities, real-time monitoring, and communication features. Users appreciate the system for providing ...Read more
Pros and Cons	Seamless integration with other Microsoft 365 applications for efficient collaboration. Easy communication through calls, meetings, group chats, and file sharing. User-friendly interface and intuitive design for easy handling. Efficient workflow and coordination within the MS architecture platforms. Facilitates quick messaging and easy access to colleagues. Newcomers may find the richness of features and customizations complex without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities. May be intimidating for some users due to the complexity of integrations and components.	Provides accurate time tracking, helping in call management and handling. Easy to log in and access, making it user-friendly. Allows monitoring of call activities and agents' performance for evaluation and improvement. Helpful in communication with customers and resolving their issues efficiently. Useful for tracking queue status and pause reasons in real time. Occasional errors and latency issues may occur, affecting usability. System crashes or errors leading to interruptions in service. Limited visibility on certain metrics like wrapping time or hold duration.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews)

Customers

Customers	SA Power Networks energizes ME and the Bees Lemonade TREK Bicycle	Healius Laithwaite’s Wine Compare Club

Media and Screenshots

Videos	5 Videos	2 Videos

Alternatives

Alternatives	Flock 4.5 CollaborateCloud Zoho Connect 4.5	FIVE CRM uContact 4.9 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Microsoft Teams nor ipSCAPE offers a free trial.

Microsoft Teams is designed for Large Enterprises, Medium Business and Small Business.

ipSCAPE is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Microsoft Teams begins at $4/User/Month, while pricing details for ipSCAPE are unavailable.

Some top alternatives to Microsoft Teams includes Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp, Workplace, Cisco Webex Teams, mi.team, Google Workspace, Teams.cc by 500apps and Teamwork Chat.

Some top alternatives to ipSCAPE includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, Zultys MXIE, Vonage Contact Center, Focus Contact Center and RingCentral Engage Digital.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Microsoft Teams vs ipSCAPE

Microsoft Teams

ipSCAPE

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure