Compare Microsoft Power BI vs SmileBack vs Zonka Feedback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Microsoft Power BI (151) Get Quote Get Quote	SmileBack (40) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Power BI is a suite of analytics tools that works across a variety of devices. Power BI gives business users access to real-time data from systems, from spreadsheets and databases to SaaS ... Read More	SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with ... Read More
Entry Level Pricing	Starts from $4,995	Starts from $83 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.8/10	8.9/10
User Ratings	4.4 (2583)	4.6 (86)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$4,995	$83 , Billed Yearly
Pricing Plans	Not Available	Starter Get Started 1-5 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Growth Get Started 6-10 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Pro Get Started 11-15 agents One-Click Surveys Customer Satisfaction (CSAT) Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 2583 reviews)	4.6 (based on 86 reviews)
Rating Distribution	Excellent 105 Very Good 42 Good 3 Poor 1 Terible 0	Excellent 40 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Power BI stands out as a transformative technology that's ahead of its time, according to recent user reviews. Users appreciate the versatility of Power BI in connecting to various data sources ...Read more	SmileBack shines as a remarkable Customer Satisfaction tool, praised for its simplicity and ease of use by both customers and internal teams. The feedback mechanism, where customers can easily ...Read more
Pros and Cons	Wide range of pricing models, offering flexibility for different budgets. Can connect to almost any data source, enhancing data accessibility and analysis. Offers extensive visual and add-on library, facilitating enhanced data visualization. Intuitive and easy to use, suitable for users with varying levels of expertise. Enables easy sharing of live data and collaborative editing. Desktop version can feel clunky and may have bugs that need addressing. Requires background knowledge in SQL and database management for efficient use. Pricing models may limit accessibility to some features for non-pro users.	Easy to use for both customers and internal users, boosting response rates. Real-time feedback is accessible and shareable, aiding in social proof and service improvement. Simple setup and intuitive dashboard design for quick integration and results. Excellent customer support with non-pushy sales process. Increases customer satisfaction responses significantly with user-friendly interface. Some users find the simplicity of the system may limit advanced customizations. Limited integration options with other software tools, potentially affecting workflow efficiency.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews) MailChimp 3.9 (27427 reviews)	Microsoft Teams 4.3 (32097 reviews) Zapier 4.3 (3331 reviews) Microsoft Power BI 4.4 (2583 reviews)

Customers

Customers	Adobe GE Healthcare Aston Martin	No Customers information available.

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	5 Videos	3 Videos

Alternatives

Alternatives	Google Drive 4.7 Tableau 4.4 IBM Cognos Analytics 4.1	Zonka Feedback 4.7 Customer.guru 4.4 FeedbackLink 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Microsoft Power BI and SmileBack offer a Free Trial.

Microsoft Power BI is designed for Large Enterprises, Medium Business and Small Business.

SmileBack is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Microsoft Power BI Starts at $4,995/Month whereas for SmileBack Starts at $83/Month when Billed Yearly.

Some top alternatives to Microsoft Power BI includes Google Drive, Tableau, IBM Cognos Analytics, Dundas BI, SAS Business Intelligence, Clear Analytics, SAP BusinessObjects BI, ibi Analytics Platform, Narrative BI and Microsoft Power BI Desktop.

Some top alternatives to SmileBack includes Zonka Feedback, Customer.guru, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys and SatisMeter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Microsoft Power BI vs SmileBack vs Zonka Feedback

Microsoft Power BI

SmileBack

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure