Compare Microsoft Power BI vs ice Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Microsoft Power BI (151) Get Quote Get Quote	ice Contact Center (10) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Power BI is a suite of analytics tools that works across a variety of devices. Power BI gives business users access to real-time data from systems, from spreadsheets and databases to SaaS ... Read More	The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More
Entry Level Pricing	Starts from $4,995	Not Available
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.8/10	Not Available
User Ratings	4.4 (2583)	4 (6)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$4,995	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 2583 reviews)	4 (based on 6 reviews)
Rating Distribution	Excellent 105 Very Good 42 Good 3 Poor 1 Terible 0	Excellent 3 Very Good 5 Good 0 Poor 2 Terible 0
Expert's Review generated by AI	Power BI stands out as a transformative technology that's ahead of its time, according to recent user reviews. Users appreciate the versatility of Power BI in connecting to various data sources ...Read more	No Expert ai Review available for the product
Pros and Cons	Wide range of pricing models, offering flexibility for different budgets. Can connect to almost any data source, enhancing data accessibility and analysis. Offers extensive visual and add-on library, facilitating enhanced data visualization. Intuitive and easy to use, suitable for users with varying levels of expertise. Enables easy sharing of live data and collaborative editing. Desktop version can feel clunky and may have bugs that need addressing. Requires background knowledge in SQL and database management for efficient use. Pricing models may limit accessibility to some features for non-pro users.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews) MailChimp 3.9 (27427 reviews)	Cisco Webex Teams 4.3 (2668 reviews) Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	Adobe GE Healthcare Aston Martin	BobBarker Elections Ontario Magnatek

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	5 Videos	1 Videos

Alternatives

Alternatives	Google Drive 4.7 Tableau 4.4 IBM Cognos Analytics 4.1	FIVE CRM uContact 4.9 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Microsoft Power BI offers Free Trial, but ice Contact Center does not.

Microsoft Power BI is designed for Large Enterprises, Medium Business and Small Business.

ice Contact Center is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Microsoft Power BI begins at $4,995/Month, while pricing details for ice Contact Center are unavailable.

Some top alternatives to Microsoft Power BI includes Google Drive, Tableau, IBM Cognos Analytics, Dundas BI, SAS Business Intelligence, Clear Analytics, SAP BusinessObjects BI, ibi Analytics Platform, Narrative BI and Microsoft Power BI Desktop.

Some top alternatives to ice Contact Center includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, VoiceIQ, Vonage Contact Center, RingCentral Contact Center and Focus Contact Center.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Microsoft Power BI vs ice Contact Center

Microsoft Power BI

ice Contact Center

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure