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Compare MechanicAdvisor vs Freshdesk Customer Success (Formely Freshsuccess)

Overview

Description

Mechanic Advisor is computer software that allows professional mechanics to manage service information. The software is written by auto mechanics and reviewed by experts, making it the most ... Read More

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $79
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.0/10

Not Available

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

12 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $79
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagemechanicadvisor pricingfreshdesk-customer-success--formely-freshsuccess- pricing

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        12

        Very Good

        5

        Good

        0

        Poor

        0

        Terible

        0

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        Steer by Mechanic Advisor has garnered highly positive feedback in the past 12 months, with users praising its seamless connection between automobile repair services and customers. The platform ...Read more

        Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more

        Pros and Cons
        • Facilitates seamless communication between customers and auto repair shops, aiding in updates and feedback.

        • Offers various plans, catering to different user needs and preferences.

        • Provides email marketing and text messaging capabilities for effective communication.

        • Allows users to find the right mechanic with local search options and reviews.

        • Simplifies customer interactions and loyalty-building through automation, enhancing productivity for businesses.

        • Limited clarity on the variety of plans available, may cause confusion for users.

        • Lack of extensive customization options or features that can make the platform overwhelming for newcomers.

        • Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity.

        • Easy ticket raising and process automation for seamless operations.

        • Ability to track product usage and provide comprehensive account information.

        • Web-based accessibility for both internal and external users, promoting convenience.

        • User-friendly interface suitable for new users and easy understanding.

        • Feedback suggests a need for better support to enhance the user experience.

        • Some users found limitations in automation features based on specific business needs.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        Leadfeeder

        Leadfeeder

        Ideagen

        Ideagen

        AdStage

        AdStage

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither MechanicAdvisor nor Freshdesk Customer Success (Formely Freshsuccess) offers a free trial.

        MechanicAdvisor is designed for Large Enterprises, Medium Business and Small Business.

        Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Freshdesk Customer Success (Formely Freshsuccess) begins at $79/User/Month, while pricing details for MechanicAdvisor are unavailable.

        Some top alternatives to MechanicAdvisor includes ClientSuccess, Mechanicsta, Tekmetric, Auto Repair Bill, AutoRepair Cloud, Auto Soft, AutoLeap, Freshdesk Customer Success (Formely Freshsuccess), Torque360 and AutoServe1.

        Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].