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Compare maaiiconnect vs Zendesk Chat vs ZoomInfo Chat

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Zendesk Chat - Live Chat Software
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Overview

Description

.Maaiiconnect is a user-friendly customer collaboration and engagement platform that enhances sales and customer support for business owners. It enables organizations to provide cloud-based ... Read More

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.7/10

9.0/10

User Ratings

4.4

(18)
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Software Demo

Demo

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Features

Total Features

10 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $19 , Billed Yearly
          Pricing Plans
          • Essentials

            • 3 Staff Licences included

            • 5,000 Minutes

            • 1 GB Storage

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          • Lite

            • 1 Staff Licence minimum

            • 150 Minutes per Month per Staff

            • 2 GB Storage per Staff

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          • Pro

            • 1 Staff Licence minimum

            • 3 Months Subscription minimum

            • 150 minutes per Month per Staff

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          • Browse all pricing plans
          • Sell Team

            • Email integration

            • Up to 3 paid users

            • 1 custom sales pipeline

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          • Sell professional

            • Email integration

            • Unlimited paid users

            • 1 custom sales pipeline

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          • Sell Enterprise

            • Email integration

            • Unlimited paid users

            • 2 sales pipelines

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          16

          Very Good

          5

          Good

          2

          Poor

          1

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more

          Pros and Cons
          • Integrates well with other Zendesk products for seamless customer support management.

          • Easy to use interface, allowing for efficient communication and chat management.

          • Real-time connection and communication with customers, facilitating prompt issue resolution.

          • Provides a range of useful features like chat hours, notifications, triggers, and automations.

          • User-friendly platform for both administrators and agents, enhancing productivity and efficiency.

          • Some challenges with integration, especially when accessing CRM software behind firewalls.

          • Lack of advanced capabilities like screen sharing for both agents and customers.

          • Limited customization options in certain features like the rating system.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Upmood

          Upmood

          Rebounce

          Rebounce

          No Customers information available.

          Media and Screenshots

          Screenshots
          1 on 1 Video Call with Recording Activated screenshot

          5 Screenshots

          5 Screenshots

          Videos
          video-0

          6 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Chat offers Free Trial, but maaiiconnect does not.

          maaiiconnect is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for maaiiconnect Starts at $15/User/Month when Billed Yearly whereas for Zendesk Chat Starts at $19/User/Month when Billed Yearly.

          Some top alternatives to maaiiconnect includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Zendesk Chat, SnapEngage, Smartchat, eGain Chat, ChatFlow247, ChatAndBot and Let's Connect.

          Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].