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Compare LogMeIn Rescue vs RescueAssist vs NinjaOne (NinjaRMM)

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Overview

Description

LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More

RescueAssist is a software-based service that connects you to your computer in an easy-to-use manner either over the Internet or by phone. Using RescueAssist, you can remotely access and ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
Spotsaas Score

9.1/10

9.1/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

7 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagelogmein-rescue pricingrescueassist pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          99

          Very Good

          29

          Good

          4

          Poor

          1

          Terible

          0

          Excellent

          146

          Very Good

          93

          Good

          12

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          LogMeIn Rescue by GoTo has garnered significant praise for its unattended remote connection feature, lauded as a must-have for IT professionals. Users appreciate the Rescue Lens app for accessing ...Read more

          GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without ...Read more

          Pros and Cons
          • Efficient unattended remote connection for troubleshooting, enhancing user experience.

          • Intuitive interface and ease of use, suitable for users of varying technical backgrounds.

          • Seamless integration with admin tools, simplifying remote access and support tasks.

          • Enables quick connections and file transfers, improving troubleshooting efficiency.

          • Versatile, cloud-based accessibility from various devices, offering flexibility for support.

          • Occasional connectivity issues, especially with slower internet speeds, impacting user experience.

          • Setup process can be time-consuming for less tech-savvy users, requiring additional guidance.

          • Higher pricing compared to alternatives, potentially limiting affordability for some users.

          • Streamlined remote assistance with a user-friendly interface, enhancing efficiency.

          • Multifunctional capabilities including remote connection, mobile support, and easy communication features.

          • Efficient ticketing system for tracking and managing tickets.

          • Automates repetitive tasks, enhancing productivity.

          • Offers unattended support for resolving issues without user interaction.

          • Issues with the unattended support system, causing connectivity problems.

          • Lack of innovation compared to competitors.

          • Some users may find the interface glitchy, especially with slower internet speeds.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Motorola

          Motorola

          No Customers information available.

          Media and Screenshots

          Screenshots
          Technician console

          1 Screenshots

          RescueAssist : Connections screenshot

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LogMeIn Rescue and RescueAssist offer a Free Trial.

          LogMeIn Rescue is designed for Large Enterprises, Medium Business and Small Business.

          RescueAssist is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both LogMeIn Rescue and RescueAssist are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to LogMeIn Rescue includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Instant Housecall, RescueAssist, FixMe.IT and GoTo Resolve.

          Some top alternatives to RescueAssist includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Sygma Connect, Instant Housecall, Splashtop Business Access, LogMeIn Rescue and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].