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LiveChat - Live Chat Software
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Woopra - Web Analytics Software
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Overview

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Woopra is a real-time web analytics software that provides organizations with complete visibility into their online traffic, conversion and sales data. Use Woopra to monitor visitors and ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Starts from $349
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

8.9/10

User Ratings
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Software Demo

Demo

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Woopra has not given any software demo yet

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Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • $349
          Pricing Plans
          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

            Show more +

          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Excellent

          125

          Very Good

          55

          Good

          6

          Poor

          2

          Terible

          0

          Expert's Review generated by AI

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          Woopra stands out as a comprehensive customer analytics platform that seamlessly integrates data from various sources, enabling businesses to gain valuable insights and make informed decisions. ...Read more

          Pros and Cons
          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

          • Provides comprehensive customer data integration from multiple sources, allowing for personalized marketing strategies.

          • Offers customizable tools and reports that help businesses make informed decisions.

          • Real-time tracking and analytics provide immediate insights into customer behavior.

          • Intuitive user interface and easy setup make it accessible to users with limited technical expertise.

          • Automation features streamline processes and improve customer retention strategies.

          • Newcomers may face a learning curve due to the richness of features, requiring support to fully leverage the platform.

          • Marketplace options for additional apps and connectors are limited, restricting advanced functionalities for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Duke

          Duke

          Botify

          Botify

          Xplenty

          Xplenty

          Media and Screenshots

          Screenshots
          All customers

          7 Screenshots

          Cohorts report

          4 Screenshots

          Videos
          video-0

          3 Videos

          No videos available.

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveChat and Woopra offer a Free Trial.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          Woopra is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for Woopra Starts at $349/Month.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Some top alternatives to Woopra includes SimilarWeb Pro, Google Analytics, CustomerEngagePro, Visitor Analytics, UserSurge, GoAnalyze, UseItBetter, UserSplit, Socialoop, Aqvil Analytics and Analyzati.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].