Compare LiveChat vs Volusion vs Spocket

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveChat (791) Get Quote Get Quote	Volusion (242) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More	Volusion is a drop shipping platform that allows you to create an online storefront for free, and then sell products from virtually any supplier. volusion's powerful back-end makes it easy ... Read More
Entry Level Pricing	Starts from $16 , Billed Yearly	Starts from $26.10 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.8/10	8.4/10
User Ratings	4.4 (2017)	3.4 (477)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	4 Features
Unique Features
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Pricing

Pricing Option
Starting From	$16 , Billed Yearly	$26.10 , Billed Yearly
Pricing Pans	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans	Personal Get Started Online Sales Per Year : $50000 No Transaction Fees Staff Accounts : 1 Show more + Professional Get Started Online Sales Per Year: $100000 Includes features of Personal plan, plus Staff Accounts: 5 Show more + Business Get Started Online Sales Per Year: $500000 Includes features of Professional plan, plus Staff Accounts: 15 Show more + Browse all pricing plans
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 2017 reviews)	3.4 (based on 477 reviews)
Rating Distribution	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20	Excellent 99 Very Good 61 Good 30 Poor 21 Terible 31
Expert's Review generated by AI	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more	Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its ...Read more
Pros and Cons	Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome. Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.	Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users. Offers customizable templates to quickly create aesthetically pleasing websites. Functions such as inventory management, order processing, and real-time payment collection streamline online store operations. Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier). Suitable for niche markets and smaller operations thanks to its built-in stability and SEO features. Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups. Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses. Lack of a proper blogging feature and poor third-party app marketplace, limiting advanced functionality and marketing capabilities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)	Constant Contact 3.7 (7452 reviews) MailChimp 3.9 (27427 reviews) Namecheap VPN 3.8 (11209 reviews)

Customers

Customers	No Customers information available.	Real Good Gum Rock N Threads Sesame Street Live

Media and Screenshots

Screenshots	7 Screenshots	5 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Spocket Easyship 4 Spark Shipping 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both LiveChat and Volusion offer a Free Trial.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

Volusion is designed for Freelancers, Medium Business and Small Business.

Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for Volusion Starts at $26.10/Month when Billed Yearly.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Some top alternatives to Volusion includes Spocket, Easyship, Spark Shipping, Dropshipper, Dropified, Zendrop, Shopify Plus, 2Ship, Shopify, Dropship SPY, Fulfill and Sell.xyz.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LiveChat vs Volusion vs Spocket

LiveChat

Volusion

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure