spotsaas-logo
Get Listed

Compare LiveChat vs ChatAndBot

Overview

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

ChatAndBot offers a straightforward and productive way to add a chat feature on any website. Engage customers with live chat and automated help by setting up a bot. Easily customize the ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Starts from $5
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings

Features

Total Features

8 Features

0 Features

Unique Features

    No features

    Pricing

    Pricing Option
        Starting From
        • $16 , Billed Yearly
        • $5
        Pricing Pans
        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

          Show more +

        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pagelivechat pricingchatandbot pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Medium Business
        • Small Business
        • Individuals
        • Large Enterprises
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available

        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        525

        Very Good

        192

        Good

        46

        Poor

        8

        Terible

        20

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

        • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

        • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

        • Automation and asynchronous communication, user-friendly for small business owners.

        • Limited number of active accounts, hindering flexibility during certain periods of high volume.

        • Learning curve can be tricky, requiring time and effort to overcome.

        • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

        • Issues with small language barriers and occasional glitches causing lag, affecting user experience.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        All customers

        7 Screenshots

        screenshot

        2 Screenshots

        Videos
        video-0

        3 Videos

        No videos available.

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        LiveChat offers Free Trial, but ChatAndBot does not.

        LiveChat is designed for Large Enterprises, Medium Business and Small Business.

        ChatAndBot is designed for Medium Business and Small Business.

        Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for ChatAndBot Starts at $5/User/Month.

        Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

        Some top alternatives to ChatAndBot includes Alterra, Bothelp Chat Widget, ChatBot, LiveEngage, Smartchat, InsiteBot and Tiledesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].