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Compare Knowlarity vs Kapture CRM vs Thryv vs Salesforce Sales Cloud

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Overview

Description

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver ... Read More

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.7/10

9.0/10

User Ratings

3.7

(17)

4.4

(24)
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Software Demo

Demo

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Features

Total Features

7 Features

34 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Plans
          • Not Available
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Super Receptionist has garnered strong positive feedback over the past 12 months, with users praising its seamless integration with Hubspot and feature-rich capabilities for call center and ...Read more

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Pros and Cons
          • Integration with HubSpot for seamless operations.

          • User-friendly interface for easy navigation.

          • Efficient bulk SMS feature along with detailed call reports.

          • Smooth setup process and quick IVR configuration.

          • Flexibility in routing calls to different mobile numbers for customer support.

          • Limited marketplace options for advanced functionalities and app integrations.

          • Complex features can be overwhelming for new users without adequate support.

          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Reliance Foundation

          Reliance Foundation

          Cushman

          Cushman

          Fortis

          Fortis

          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Media and Screenshots

          Screenshots
          Charts

          1 Screenshots

          Dashboard

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Knowlarity and Kapture CRM offer a Free Trial.

          Knowlarity is designed for Large Enterprises, Medium Business and Small Business.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Kapture CRM begins at $15/User/Month when Billed Yearly, while pricing details for Knowlarity are unavailable.

          Some top alternatives to Knowlarity includes Nextiva, XCALLY, Exotel, Call Center Studio, VCC Live, Ozonetel CloudAgent, Callision, VoiceIQ, Vonage Contact Center and RingCentral Contact Center.

          Some top alternatives to Kapture CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].